• Oversee the daily operations of the Insurance and Patient A/R Team, Pre-Cert/Financial Advocacy
Team, Eligibility Team, Oral/Injectable Pharmacy Team and OCM Team for 31 different locations
across NJ, MD, and CT.
• Supervise hourly employees on performance of tasks associated with billing and collection from
third-party payers.
• Monitor billing processes of billing staff to ensure that billing is correct and timely. Also collaborate
with appropriate staff to secure information for billable items.
• Review and resolve issues related to claim generations, clean claim ratios, rejected and denied
claims.
• Serve as a resource to staff by answering questions, assist with problems, and provide training as
necessary.
• Monitor and develop staff to ensure compliance with Medicare, Commercial Insurances, Federal
and State Laws impacting healthcare.
• Document and initiate policies and workflows with Practice Admins and all departments at HQ to
ensure office efficiency.
• Create and provide weekly and monthly revenue reports to practice admins and upper
management
• Create and review KPI and Aging Reports to identify areas of improvement.
• Responsible for reviewing and submitting weekly timecards for staff as well as manage time off
requests
• Assist with implementing and onboarding new Oncology Practices into RCCA
• Complete month end close for all divisions
• Attend weekly management meetings to discuss organizational operations and changes.
• Interview potential candidates and select appropriate candidates for open positions
• Conduct yearly performance evaluations as well as write performance improvement plans
• Key contributor in getting old AR merged into single database.
• Create SOP’s, process maps and step by step instructions on various revenue cycle workflows.

• Manage a staff of 19 reps for 7 different hospitals across the country• Responsible for reviewing and submitting weekly timecards for staff as well as manage time off requests• Attend weekly revenue cycles with clients to discuss receivables, cash collection and revenue reporting• Ensure monthly cash goals are met; provide daily, weekly and monthly reports to clients and upper management• Initiate and implement policies and procedures to help streamline billing and follow up of claims• Review Aged Trial Balances to ensure accounts aren’t aging and to keep >90 at best practice• Review billing edits and implement bridge routines to keep clean claim rate as high as possible• Collaborate with management from other departments/teams to improve procedures to maximize efficiency• Responsible for training and managing offshore vendors• Interview potential candidates and select appropriate candidates for open positions• Conduct yearly performance evaluations as well as write performance improvement plans• Train employees on organization policies and procedures• Named to nThrive’s Champions Club in 2013

• Responsible for billing Horizon Blue Cross Blue Shield & Empire Blue Cross Blue Shield• Verification of patient’s insurance information to ensure correct billing; Transmitted claims electronically and hard copy• Investigation and resolution of rejected claims; Heavy data entry of patient and insurance payments• Heavy telephone contact with insurance companies to check the status of claims, follow up the unpaid claims• Assisted supervisor with daily reports, heavy filing/faxing/copying