Brian Jerman Email & Phone Number

• Claims Adjuster - Hail Damage Specialist: Handled claims related to hail damage for residential and commercial properties.• Liability Claims Analyst: Investigated and evaluated liability claims, ensuring compliance with policy terms.• Smoke Damage Claims Specialist: Assessed and processed claims related to smoke damage in residential and commercial settings.• Water and Wind Damage Claims Consultant: Managed claims involving water and wind damage, including storm and flood-related incidents.

South Carolina, United States

• Aerial Asset Inspection Specialist: Conducted aerial inspections of commercial and residential properties using drones, focusing on water and wind damage.• Utilized advanced drone technology to capture high-resolution images and videos for comprehensive property assessments.• Ensured compliance with FAA regulations and company safety protocols during all aerial operations.

• Claims Analysis: Conducted thorough evaluations of all claim-related evidence to optimize outcomes for clients. Managed daily claims in California for Allstate, Hippo, and Kemper, focusing on various types of damage such as hail, liability, smoke, water, and wind.• Report Preparation: Compiled detailed investigative reports throughout the claims’ adjustment process for property, large loss, and commercial claims.• Customer Inquiry Response: Provided expert guidance and answers to customer questions on deductibles, depreciation, and other claim-related matters.• Fraud Investigation: Led investigations into claims with potential or suspected fraudulent activities to ensure integrity.• Claims Verification: Validated legitimate claims and denied those lacking justification, ensuring fair claim settlements.

• Claims Adjuster - Connecticut Deployment: Handled daily claims in Connecticut for Connect, Homesite, and MSA, specializing in freeze, large loss, water backup, and wind damage.• Daily Claims Coordinator - Connecticut Region: Monitored and prioritized incoming claims based on severity and urgency.• Worked with adjusters and field representatives to ensure efficient claims processing.• Field Claims Representative - Connecticut: Conducted thorough evaluations of claims related to freeze, large loss, water backup, and wind damage.• Documented findings and collected necessary information to support claims decisions.

• Claims Adjuster - Backup and Water Damage Specialist: Managed and processed daily claims related to backup and water damage for Allstate, Assurant, AmFam, Connect, Great American, Hippo, MSA, and NatGen.• Conducted on-site inspections and assessments to determine the cause and extent of damage.• Claims Specialist - Hail and Wind Damage: Performed field inspections to evaluate the severity of damage to properties and vehicles.• Worked closely with policyholders to provide assistance and clarity on claim procedures and expectations.• Daily Claims Coordinator - Multi-Company Support: Monitored and prioritized claims related to backup, hail, water, and wind damage based on urgency and impact.• Supported claims adjusters and specialists in managing workload and ensuring timely processing.

• Claims Adjuster - Large Loss and Freeze Damage Specialist: Handled daily claims related to large loss and freeze damage for Connect, Homesite, and MSA in Connecticut.• Field Assessments: Performed field assessments to evaluate damage severity and gathered necessary documentation.• Adjusting Support: Supported adjusters and field representatives in managing workload and achieving timely resolutions.• Process Improvements: Analyzed claims data to identify trends and recommended process improvements to enhance efficiency and customer satisfaction.

• Claims Adjuster - Water and Wind Damage Specialist: Managed daily claims involving water and wind damage for Allstate, AmFam, Assurant, Hippo, Homesite, Nationwide, and USAA.• Communicated with policyholders to explain coverage, documented findings, and guided them through the claims process.• Prepared detailed reports and documentation to support claim decisions, ensuring compliance with company and state regulations.• Field Claims Representative - Multi-Company Support: Performed field assessments to evaluate damage severity, document findings, and collect necessary evidence.• Provided policyholders with guidance on repair processes, mitigation strategies, and claims procedures.

• Claims Adjuster - Water and Wind Damage Specialist: Handled daily claims related to water and wind damage for Allstate, Hippo, Kemper, Premier, and USAA in California.• Collaborated with contractors and repair professionals to ensure timely and accurate claim settlements.• Prepared detailed reports and documentation to support claim decisions, ensuring compliance with company and state regulations.

• Hurricane Claims Adjuster - Water and Wind Damage: Managed and processed claims related to water and wind damage for Citizens Insurance following Hurricane Ian.• Conducted thorough on-site inspections to assess damage severity to properties and infrastructure.• Communicated with policyholders to explain coverage, gathered necessary documentation, and guided them through the claims process.

Charlotte, North Carolina Area

• Regional Operations Manager: Led the establishment of a new office in Charlotte, NC, to drive operational growth and expand company presence.• Developed and implemented strategic plans for office setup, including site selection, infrastructure, and resource allocation.• Recruited, trained, and managed a team of over 40 technicians, supervisors, and office support staff to ensure efficient operations.

Orlando, Florida Area

Orlando, Florida Area

Orlando, Florida Area

Orlando, Florida Area

Orlando, Florida Area

Nfip - Flood Adjuster Capacity Program

10-day, in-person course for the Flood Adjuster Capacity Program, which allows adjusters with less than four years of experience to apply.

Scoping, Policy, And Xactimate

6-day, in-person adjuster training class.

Policy, Xactimate, Scoping

10-day, in-person adjuster training class.