• Performed sanity, integration, regression, and stress testing for technology involving Broadband Over Power Lines (BPL) and Advanced Metering Infrastructure (AMI)• Reproduced and analyzed issues found in Smart Concentrator Unit (SCU), Smart Meter Communication Module, PDA Android application and SCU Web Graphical User Interface • Performed comprehensive analysis of UNIX logs and SQL database found in Smart Concentrator Unit, and executed real-time SSH and Telnet sessions in order to determine the root cause of defects• Utilized DLMS/COSEM Client and SOAPUI with multiple communications protocols to verify meter data exchange between Smart Concentrator Units (SCU) and Smart Meters• Developed automated tools and scripts in BASH for testing of Smart Concentrator Unit software• Constructed physical and virtual test environments to simulate conditions of real-world field deployment projects involving firmware upgrades and network stress• Gave presentations on test case planning and execution in JIRA and Zephyr• Assisted in project planning and scheduling to adjust workload spent on each project• Personally trained new members of the team

• Maintained quality of BlackBerry Z10, Q10, and Z30 devices by escalating defects found in bug reports sent by beta testers and executives, and supporting development teams in implementing fixes• Performed comprehensive analysis of over 3000 device logs written in UNIX, and executed real-time SSH sessions and PuTTY in order to determine the root cause of software defects• Collaborated with Project Managers to compile reports prioritizing Beta Critical and trending defects• Verified and validated defect trends by retesting issues on pre-release devices running BB10 QNX OS• Chaired co-op meetings, gave presentations on log analysis tips, and trained new co-op students

• Promoted sales by cordially engaging with customers and accurately anticipating their requests• Restocked deli products in an efficient and prioritized manner while in a fast-paced environment• Maintained cleanliness and sanitation of deli station while executing safe food preparation practices