My wife (Dina) and I are the MURPHYTEAM at Coldwell Banker. Combined we have over 25 years of real estate experience. She is an expert in new home sales. We are both Ninja Selling Agents, adding value to the real estate transaction for our buyers and sellers. I am and ABR (Accredited Buyers Representative), GRI (Graduate Realtor Institute) and SRS (Seller Representative Specialist). See our website at DinaTheRock.com.

Provide friendly service, spirit, hospitality and maintained positive relationships with all internal Cohearts and external Customers. Provide legendary Customer Service to our clients by determining and recommending the service that meets the Customers' needs. Finalize sales of Southwest Airlines flights after furnishing information regarding fares, schedules, routings, flights and availability of space. Confirmed reservations, and provides information regarding ticket purchase and other special services. Answered Customer inquiries regarding flight arrivals, delays, cancellations, flight irregularities, facilities, and other general information.Provide mentoring to new hire employees during “nesting” and "floor walking" to employees. Successfully completed six month probation period and had “perfect attendance”.Adherence is always above company guidelines, lately above 95%. ♦ Constantly exceeds company sales goals..

Program Management/ Geographical Information Systems and Database Management:Efficiently developed and negotiated administrative orders and other agreements with state/federal environmental regulators: managed government and contract personnel. Organized contract documentation for many highly complex projects and various contract types, including cost-plus, firm fixed price, award fee, time and materials. Engaged in the development and management of Geographical Information Systems (ArcGIS) and document management systems (MS Access, SQL Server and MS SharePoint).-Successfully managed multi-million dollar CIA programs to meet objectives and developed cost estimates for project completion. Developed long-term relationships with regulatory organizations for permits, inspections and collaboration with federal and state agencies.-Innovatively modeled, designed, evaluated, fabricated, assembled, tested, assisted in operational readiness exercises, and provided general engineering services prior to team deployments as a project management engineer. Enhanced quick response capability of projects.

Performed environmental auditing in all the program areas and prioritized action items. Directed and reviewed the geophysical activities such as electromagnetic, ground penetrating radar, resistivity, seismic refraction, induced polarization, microgravity, spontaneous potential and very low frequency electromagnetic. Developed long-term monitoring objectives for network of groundwater monitoring wells and framework for contaminated groundwater remediation in fractured bedrock. Systematized mandatory compliance reports and updates. Coordinated initiatives related to pollution prevention and sustainment. -Identified, assessed and reduced environmental and safety risks through program development at domestic and overseas locations. Ensured compliance with all environmental and safety legislation. Developed the successful framework for a bioreactor for contaminated groundwater remediation in fractured bedrock.-Developed many programs for new positions at an industrial warehouse complex and facilities at CONUS operational, training and administrative compounds. Collaboration with Operations and Facility Managers.

Adeptly provided training to enhance the knowledge of the personnel’s in hazardous waste management, spill prevention, control and countermeasures, electrical safety and arc flash, forklift and other personnel and material handling training, hazard communications and safety data sheets first responder and spill response, oil pollution control act, fire extinguishers, safe lifting, radiation, respiratory protection and confined space.

Conducted indoor air quality, mold, and accident investigations. Provided direction in asbestos management plans, noise management, firearms and explosives range management – SOPs and Surface Danger Zones. Performed safety auditing in all program areas and prioritized action items at many CONUS and OCONUS locations.-Established work standard operating procedures and developed training aids for use in security training.-Developed and prioritized safety programs as necessary based on hazard evaluations. Programs such as hazard communications, hazardous materials pharmacy, powered industrial trucks, electrical safety, working and walking surfaces, laboratory safety, construction safety, fire protection (life safety and fire extinguishers) and fall protection.

Instructor I, Officer I, Firefighter III