Brian Kinney Email & Phone Number

Atlanta, Ga

Atlanta, Ga

-Virus/Malware Removal - PC Tune-ups -On-site data recovery, Disaster Recovery-Specify, procure and deploy new equipment-Network Design/Security/Implementation Consultations

Peoria, Illinois Area

-Manage everyday Active Directory and Exchange functions-Manage ARCA Backup system and troubleshoot errors with backup chain continuity-Regularly deploy server images in a sandbox environment for stability testing-Troubleshoot switching errors and pinpoint bottlenecks within LAN-Develop and draft disaster recovery procedures for SEC compliance-Specify and procure hardware/software based on enterprise needs-Troubleshoot desktop hardware/software issues

-Developed and implemented corporate-wide Windows 7 rollout plan-Assess departmental needs and tailor images accordingly -Deploy and configure images for mass deployment-Work in conjunction with Infrastructure to resolve licensing issues-Assist Level 1 Technicians with more advanced daily end user issues-Train end users to fully utilize new features contained within Windows 7

Atlanta, Ga

-Provided multi-tier support for 120+ Microsoft based LANs ranging from servers to workstations, including portable devices-Maintained updates, backups, logs and software licensing -Track outages and notify clients of data center/ISP issues-Troubleshoot issues ranging from server to end user issues-Maintained queue within proprietary Service Desk ticketing system as well as assist in building a knowledge base-Supported small proprietary software solutions -Prepare new system images for client computers based on company specifications.

Atlanta, Ga

-Responsible for designing and implementing LAN topology-Desktop support for users in Atlanta and New York-Liaison to Paris for major network connectivity issues-Managed and delegated responsibilities to warehouse employees-Monitored and maintained sample stock inventory-Ordered materials for the US and European markets-Managed quarterly inventory on all warehoused materials-Specified and procured all consumables and equipment for both NYC and Atlanta

Atlanta, Ga

-Performed diagnostics and troubleshooting on customer equipment-Made physical repairs on laptops from keyboards to LCD's to Main boards-Quality Control after repairs were complete

Southeastern U.S.

-Performed RF tests on designated cell sites to ensure optimal operation-Prepared reports for Cingular and Sprint.-Performed troubleshooting as necessary while out in the field

Net+, Security+, Mcp, Mcsa

A.S, Computer Networking Systems