Brian Long Email & Phone Number

London, United Kingdom

London, United Kingdom

• Management and improvement of the M&S Capacity Management process.• Chairing of regular capacity meetings and management of actions.• Accountable for the development of infrastructure and application capacity plans.• Accountable for the acceptance into service of project capacity deliverables.• Ownership and enhancement of automated capacity reports.• Analysing performance & license trends, identifying bottlenecks and recommending appropriate resolutions.• Work closely with business representatives & project teams to ensure future demand for all computing resource is fully understood and catered for.• Ensure that all changes are assessed for impact on infrastructure & capacity plans.• Provide advice on instrumenting applications to record useful capacity metrics.• Provide advice and support during pre-production performance testing.• Conduct regular risk assessments of capacity and performance capabilities to ensure senior management is aware of any upcoming issues.• Acting as a SME for capacity & performance tools, promoting widespread usage across Service Delivery.• Provide guidance and recommendations to all areas of IT and the business on all capacity related issues.• Serve as the capacity management lead between M&S IT and all 3rd parties. • Governance & continual improvement of the capacity management process.• Work with IT Continuity to ensure the underlying infrastructure is fit for purpose in all scenarios.• Participate in assessing the impact of a potential disruption in service due to capacity or performance issues.

•Evaluate storage needs and develop long-term plans to meet business requirements. •Verify all storage requests, ensuring best fit solutions.Advice storage team on allocations, considering factors such as DR, expected performance and environmental impacts.•Review performance and recommend performance improvements to senior management and application teams alike.•Produce and publish regular capacity plans to a wide senior audience, illustrating expected consumption, growth and management of growth. Produce 12 month procurement plan for senior management, by using trending and forecast, allowing business to have a clear view on future IT spend. •Continually monitor IT resource usage and promptly identify capacity issues. Keep updated weekly/daily/monthly reports on consumption across various platforms and technologies.•Assess Incidents/problems and make appropriate capacity recommendations to improve service performance•Provide adequate capacity within the IT environment to meet demand and other performance requirements, taking into account daily, weekly and seasonal variations in capacity demands, particularly around peak.•Generate regular RAG charts for M&S across numerous platforms.•Cross charge projects for IT resources used, ensuring monies are transferred to infrastructure pot, available for future purchases.•Work closely with Project Managers to have a clear pipeline of future demand. Plan for future business projects, understand and identify their needs, then understand how that will affect current capacity.•Work closely with suppliers and vendors, understand procurement timelines, end of life and support for various hardware and software. Work closely with environment team to understand datacentre capacity constraints, factors such as power, air con and floor space..

•Development and management of the storage capacity plan which is produced for senior management.•Managing capacity across a number of operating systems and virtualised environments.•Ensuring capacity deployment ahead of the curve in order to meet planned business growth •Data collection, analysis and reporting recommendations•Generation of Capacity Planning & Performance reports for senior management•Production of capacity planning forecasts for senior management

An integral part of a Storage team accountable for the development and day-to-day operation of a diverse enterprise storage infrastructure consisting of dual data centers, 80+ terabytes of disk technology, virtual and automated tape technology, IBM Mainframe and TSM.•Responsible for the management of all storage devices within the mainframe •Working knowledge of Storage fundamentals, z/OS(MVS) fundamentals, and Storage Devices•In-depth knowledge of storage management software products including the IBM DFSMSxxx products, CA products, TDMF and others.•Monitoring storage utilization.•Monitor and Maintain data migration environment (HSM).•Perform Administration functions of tape management system.•Perform data backup and recovery tasks.•Provide reports on DASD and tape utilization.•Ensure mainframe DR procedures are in place, disaster recovery planning, configuration and testing at regular intervals •Providing out of office hours, 24x7, support for the mainframe storage & TSM environment.•Maintain documentation of the storage environment•Define and configure TSM backup schedules via aix and windows platform.•Creating new nodes and associating them to correct TSM backup schedule.

Consistently delivered technology & solution commitments, on behalf of Fujitsu Siemens Computers Professional Services, to a wide range of multi-national organizations. Core Tasks include: Install and configure backup/restore solutions, in particular FSC's virtual tape library CentricStor, into a wide range of storage environments from mainframe to SAN. Support complex, mission critical environments through my implementation skills.Ability to plan and deliver appropriate quality solutions under pressure against agreed objectives to specific timescales.Configure/integrate backup devices onto different hosts, integrating with other software products.Exposure to various storage products and environments, gaining knowledge and training of various systems and products i.e. Brocade switches, NetApp. Customer facing role which requires excellent interpersonal skills, documentation skills and professional manner.

Citibank Provided 24/7 UAT support for business applications across the company's EMEA systems.Core Tasks include: Backup and restore files as when requested, through various methods - DSS, TSM, HSM.Responding to user requests to modify/create new batch schedules through Tivoli Workload Scheduler to site standards. Ensuring requested files are transferred successfully to correct destinations via Connect Direct. Monitor the performance of the disk DASD and tape infrastructure and software, instigate remedial action where necessary.To accept ownership and actively progress the resolution of problems.Fix and support batch processes, through JCL amendments, ensuring SLA's are met.Provide out of hours support for implementation control, promoting/demoting/approving packages through Changeman.

Valuable member of the company's Client's Backup & Storage team, helped to provide first class service to customers within their Data Centre Services (DCS) business unit.Core Tasks include: Administration and configuration of storage and backup environments using Veritas NetBackup environments. Managing, monitoring and maintaining disk and tape storage infrastructure.Support and maintain backup windows, fixing backup failures and recovering data when requested. Troubleshooting day-to-day storage, backup and restore issues. Developing, implementing and maintaining storage-management standards & procedures.Liaising with clients and Service Delivery Managers regarding backup and storage. On-call duties.

Primary responsibilities include:Development and support of a multi-platform (z/OS, TSM, AIX, NT, W2K, Linux) backup and recovery solution.Central point for TSM administration, creating backup schedule, backup restores.Configure disk arrays and distribute disk space across storage platforms.Providing 24x7 support for the storage environment and any application data related issues.Providing a central point of focus for Storage administration and user DB2 space requests.Development and support of the data centres disaster recovery solution.Monitor DASD and tape usage and performance in order to ensure enough capacity exists to cope with demand.Coordinating upgrades and maintenance to the storage infrastructure and products with vendors and hardware engineers. Refinement of in-house data management processes, standards and documentation to reflect environment changes. Projects: Implementation of a multi-platform backup & recovery strategy using TSM.Re-view and modify where required HSM and SMS parms/scripts.Successfully backed-up, transferred and recovered over 3 terabytes of data, from one data centre to another as part of a decommission project.Identified and improved inefficient use of cassettes within batch processes, which resulted in a saving of 500 cassette mounts per period, thus improving performance times.Implemented and documented an XRC solution for disaster recovery, which included all aspects of an XRC switch scenario (moving primary data from one site to another), was used to provide continuous working whilst undergoing data centre refurbishments.Replacement of tape management system across z/OS sysplex environments, moved from CA1 to DFSMSrmm.Successfully coordinated the upgrade and installation of new ESS DASD disk technology.Redesigned and improved the storage request form received from project teams, resulted in quicker response time and more efficient administration.

First line support for all batch, network and application issues. Managed incidents and liaising with relevant parties to reach a resolution.Provided overnight support to Safeway's national network providing support to stores, depots and area offices.Compiled reports detailing missed service level agreements to management when necessarySingle-handedly carried out an IPL of the system.Assessed business impact during system and application outages.Assisted in development of trainee operators.