Brian M. Email & Phone Number

Richardson, Texas, United States

Texas, United States

Fort Worth, Texas, United States

Provided Tier II support for the administration, operation, and maintenance of network hardware/software on various enclaves to include classified networks. Administered layer 2 & layer 3 device configurations and monitored usage statistics. Initiated troubleshooting and incident response procedures for network related problems. Monitored network router/switch status, respond to alarms. Remotely access routers, switches, and Taclanes to provide support. Escalated unresolved tickets to senior network administrators/engineers for resolution as needed. Identified and suggested necessary solutions or process changes to improve efficiency. Performed port security/configurations as necessary to ensure proper security compliance. Performed upgrades to network devices such as firmware and device configuration. Coordinated with the service provider when critical network infrastructure equipment was degraded, ensured timely resolution to support time-sensitive operations.

Fort Worth, Texas

Installed, modified, and repaired computer hardware and software both in person and using remote access tools. Provided end-user software and hardware troubleshooting. Applied basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provided remote support access through desktop mirroring and other remote access applications for worldwide sites. Identified, investigated resolved, and followed-up problems brought to the helpdesk by users dependent on cloud infrastructure. Administered e-mail, Microsoft office, Adobe, etc. Provided support for the escalation, monitoring, and completion of mission critical network related incidents. Escalated system incidents to the appropriate technicians. Supported various crisis events. Facilitated end-user training and advise to resolve various technological request for help desk support.

Dallas-Fort Worth Metroplex

Virginia, United States

Supported the Federal Bureau of Investigation Terrorist Screening Center (TSC) in law enforcement watchlisting, homeland defense, and emergency preparedness for the intelligence community and security clients. Contributed expertise during vulnerability assessments, intelligence and threat analyses, and complex problem-solving projects.Conducted Identity Intelligence (I2) to locate and track known or suspected terrorists (KSTs) for national watchlisting activities. Reviewed incoming data and searched databases to identify biographic, biometric, and derogatory KST information and report findings to clients. Collaborated with the program manager to establish priorities and formulate plans to fulfill contracts. Facilitated operational coverage for all critical areas to meet 24/7/365 service level agreement (SLA).

United States

Trained and led 3K+ personnel and associated technology in collecting, processing, and reporting Signal Intelligence/Electronic Warfare (SIGINT/EW) information to support operations.Adhered to program mandates and reporting criteria. Collaborated across the intelligence community, military, private sector, and internal staff to fulfill missions.Served as processing, exploitation, and dissemination (PED) officer in charge (OIC). Conducted SIGINT Geospatial Analysis (SGA) to identify risks and provide warnings for force protection. Processed and disseminated time-sensitive reports and intelligence products Directly managed personnel and evaluated intelligence for leadership, focusing on protecting American interests. Led data collection to identify vital geographical focus areas; resulting in fewer attacks on US and Coalition forces.§ Served as a trusted advisor to optimize SIGINT asset effectiveness by synchronizing with other intelligence surveillance reconnaissance (ISR) and EW capabilities.

United States

Plan, develop, and execute offensive and defensive Cyberspace Operations; perform Analysis, Cyber Defense, Digital Forensics, Network Exploitation, Threat Emulation, Researchand Development, Direct Support Operations, and Cyber Planning in support of national, fleet, and joint requirements.

Master Of Public Administration - Mpa, Public Administration

Bachelor'S Degree, Homeland Security, A+

Computers

Activities and Societies: Computer NetworkingComputer Networking

Transferred, Computer Systems Networking And Telecommunications

Activities and Societies: Core Classes

Education record

Activities and Societies: 2 Core Classes