Turo Car Rental Manager
Current• Manage Turo vehicle listings including creating compelling descriptions, setting competitive pricing, and uploading high-quality photos.• Communicate promptly and effectively with renters regarding inquiries, bookings, and trip details.• Ensure vehicles are well-maintained, clean, and fueled before each rental.• Conduct thorough vehicle inspections with renters before and after each trip, documenting any existing damage.• Provide renters with a comprehensive orientation on vehicle features, operation, and safety guidelines.• Offer flexible pickup and drop-off options for renters, accommodating their schedules whenever possible.• Address any issues or concerns raised by renters during their trip promptly and professionally.• Handle payments, refunds, and any disputes by company policies and procedures.• Regularly monitor and respond to reviews and feedback from renters to maintain a high rating and reputation.• Collaborate with the Turo customer support team to resolve any escalated issues or inquiries.