I am Brian Marcus, a financial consultant with over 10 years of customer service experience and 8 years of finance experience. I am currently working as a client service associate at PNC Financial Services Group in Baltimore, MD, where I provide sales, service and execution support for new and ongoing client relationships. I also performed interim branch manager duties, such as organizing monthly work schedule, coaching teammates, and going over branch numbers and performance. I am a branch small business banking champion, a designated lending specialist for the region, and a regional new-hire mentor. I have helped with new hire training and have a PNC Voice rating of 5 Star year to date.Previously, I worked as a business office associate at CarMax in Rockville, MD, where I handled customer service complaints, delivered and processed paperwork for the buying and selling of used vehicles, maintained accurate cash drawer, and acted as manager on duty for the business office. I also worked as a team lead/on-site supervisor at Crosby Corporation in Laurel, MD, where I assisted with the training and development of talent for a subcontracted agency, completed and submitted necessary paperwork, resolved conflicts presented by staff and customers, assisted with promotional recruiting events, and created reports for senior level management.I am authorized to work in the US for any employer and can be reached at briangmarcus@gmail.com or +1 240 421-3692.