Brian Masson

Brian Masson Email and Phone Number

Having a career break @
Brian Masson's Location
Livingston, Scotland, United Kingdom, United Kingdom
About Brian Masson

Thank you for taking the time to take a look at my profile and if you need any further information, please do not hesitate to contact me. I am a dynamic, proactive and results orientated sales executive, with an in-depth understanding of the motor industry, specialist knowledge in Motability solutions and an exemplary track record delivering year on year sales performance, marketing initiatives and a professional after sales service to achieve and exceed customer satisfaction, business growth and corporate targets for high end luxury dealer networks. I am a confident, motivated and driven business professional with genuine commercial acumen, a consultative sales approach and a passion for delivering a complete customer service experience package. Specialities include: After Sales Service, Customer Care, Customer Sales, Sales Management, Retail Sales, Customer Service, Account Management, Business Strategy, Customer Engagement, Customer Experience, Negotiation, Motability Solutions, Motability Specialist, Finance Solutions, Financial Accounting, Customer Retention, Process Improvement, Resource Management, Relationship Building, Motor Industry, Sales Forecasting, Sales Methodologies, Budgetary Management, Retail Sales, Pricing Policies, Dealership Management, Commercial Operations, Margin Management, FCA Regulations, FCA Certified, P&L Management, Commercial Analysis, Dealer Accreditation, Business Planning, Business Operations, Marketing Strategy, Automotive Sales, Automobile, Customer Satisfaction, Vehicles, Automotive Aftermarket, Deal Closure, Finance, Team Leadership, CRM, Lead Generation, Training, Business Development, Team Building, Forecasting., brand management, business analysis,

Brian Masson's Current Company Details
Self

Self

Having a career break
Brian Masson Work Experience Details
  • Self
    Having A Career Break
    Self Dec 2019 - Present
    West Lothian
  • Leven Car Company
    Sales Specialist
    Leven Car Company Oct 2018 - Dec 2019
    Edinburgh, United Kingdom
    Leven Car Company are a family owned and operated business, based across multiple sights in Edinburgh and Selkirk. Leven pride themselves on unrivalled customer satisfaction and world-class customer care, so whether you’re buying a Rolls-Royce, Kia, Aston Martin, Suzuki, Lotus, Mitsubishi, Caterham or Specialist car, thet will look after you from the moment you first get in touch, until long after you collect your new vehicle.
  • John Clark Motor Group
    Sales Manager / General Sales Manager
    John Clark Motor Group Aug 2016 - Oct 2018
    Aberdeen, United Kingdom
    John Clark Motor Group, we’re a family run and owned car dealership business that proudly represents well-known automotive brands across Scotland. The business was first started over 40 years ago by our current Chairman, John Clark OBE, with a single hand sports car dealership. Humble beginnings for a group that today has grown to 37 businesses with an annual turnover in excess of £700m, driven by over 1200 members of staff.
  • Edinburgh Audi
    Sales Executive/Motability Specialist
    Edinburgh Audi Jun 2007 - Jul 2016
    Edinburgh, United Kingdom
    •Generated leads, negotiating and closing customer sales, delivering cost effective finance solutions and after sales service to maximise client retention •Developed business growth strategies, objectives and KPI frameworks with stakeholders and senior management. •Developed outstanding relations with customers leading to exceptional levels of client satisfaction and retention •Collaborated with sales and administrative colleagues to achieve company… Show more •Generated leads, negotiating and closing customer sales, delivering cost effective finance solutions and after sales service to maximise client retention •Developed business growth strategies, objectives and KPI frameworks with stakeholders and senior management. •Developed outstanding relations with customers leading to exceptional levels of client satisfaction and retention •Collaborated with sales and administrative colleagues to achieve company objectives and performance targets •Gained a reputation as an Audi E-Tron expert and gained Audi accreditation across the full range of motor vehicles •Utilised specialist Motability knowledge to advised customers on entitlements, vehicle options and finance solutions •Identified and implemented best practice sales techniques to improve internal processes and develop an interactive customer experience Show less
  • Lookers Audi
    Audi Accredited Sales Executive / Rs Specialisted
    Lookers Audi 2007 - 2016
    Dealing with Audi customers to the standards that the deserve.
  • Reg Vardy
    Business Manager
    Reg Vardy Oct 2005 - Jun 2007
    Livingston Renault
    •Managed multi-disciplinary teams to drive and exceed profitability targets and sales volumes as across retail and commercial automotive sales •Increased company revenue through personal performance in new and repeat business sales and finance services •Developed and trained new and existing team members ensuring a full understanding of company and customer needs •Prepared and presented monthly business performance reports, sales and financial forecasts to… Show more •Managed multi-disciplinary teams to drive and exceed profitability targets and sales volumes as across retail and commercial automotive sales •Increased company revenue through personal performance in new and repeat business sales and finance services •Developed and trained new and existing team members ensuring a full understanding of company and customer needs •Prepared and presented monthly business performance reports, sales and financial forecasts to senior management •Drove customer satisfaction performance and retention targets through direct and daily involvement with sales teams •Reviewed processes and procedures, establishing very high standards of administration and sales documentation •Monitored and analysed sales trends and business performance; planning improvements and corrective actions •Developing and implemented marketing initiatives and campaigns to deliver business growth and expand the client base •Established a customer care culture and environment; handling problems and complaints with prompt resolutions Show less
  • Specialist Cars Aberdeen/Kirkcaldy
    Brand Manager / Senior Sales Executive
    Specialist Cars Aberdeen/Kirkcaldy Jan 1996 - Oct 2005
    Aberdeen & Kirkcaldy
    •Initiated, developed and implemented business strategies, company policies, operational, HR and financial planning •Recruited, developed, trained and managed teams to deliver a first class quality service and customer experience •Successfully delivered year on year sales performance and revenue growth; consistently outperforming targets •Managed and controlled sales forecasts, company budgets and operational costs; reporting variance to stakeholders… Show more •Initiated, developed and implemented business strategies, company policies, operational, HR and financial planning •Recruited, developed, trained and managed teams to deliver a first class quality service and customer experience •Successfully delivered year on year sales performance and revenue growth; consistently outperforming targets •Managed and controlled sales forecasts, company budgets and operational costs; reporting variance to stakeholders •Supported and coached junior team members on customer communication, negotiation methods and sales techniques •Analysed market and sales trends; advising on and identifying opportunities for revenue growth within the business •Represented the company at vehicle demonstrations, Motability events and exhibitions in a professional manner Show less
  • Harpers Motor Company
    Sales Executive
    Harpers Motor Company Jan 1989 - Jan 1996
    Aberdeen, United Kingdom
    •Achieved year on year business growth through delivering outstanding customer service, retail vehicle sales and profit per unit targets •Qualified customer’s needs; presenting appropriate vehicle options and affordable finance packages •Advised and consulted with customers on specification, price, delivery costs, promotions and after sales services •Implemented an effective after sales customer service process; increasing client retention and repeat… Show more •Achieved year on year business growth through delivering outstanding customer service, retail vehicle sales and profit per unit targets •Qualified customer’s needs; presenting appropriate vehicle options and affordable finance packages •Advised and consulted with customers on specification, price, delivery costs, promotions and after sales services •Implemented an effective after sales customer service process; increasing client retention and repeat business •Won with several prestigious awards from Ford for customer satisfaction performance (97%) and product knowledge •Developed Motability specialist knowledge; identifying vehicle packages and presenting to qualifying customers Show less

Brian Masson Skills

Motor Industry Sales Executive And Motability Specialist

Brian Masson Education Details

  • Hilton Academy
    Hilton Academy
    O ' Grade

Frequently Asked Questions about Brian Masson

What company does Brian Masson work for?

Brian Masson works for Self

What is Brian Masson's role at the current company?

Brian Masson's current role is Having a career break.

What schools did Brian Masson attend?

Brian Masson attended Hilton Academy.

What are some of Brian Masson's interests?

Brian Masson has interest in Animal Welfare, Children.

What skills is Brian Masson known for?

Brian Masson has skills like Motor Industry Sales Executive And Motability Specialist.

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