Brian Mccurley Email & Phone Number

Colorado, United States

Colorado Springs, Colorado, United States

• Support Microsoft Customers with Azure AD Sync, Account Management with troubleshooting to resolve numerious issues.• Diagnose problems with user’s servers and systems to determine the root cause and steps to resolve.• Ensure positive customer service experience with all users.• Create extensive sandbox environment to better support end user

Colorado Springs, Colorado

Perform data backups and disaster recovery operations.· Maintain and administer computer networks and related computing environments including computerhardware, systems software, applications software, and all configurations.· Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, andreplace defective components when necessary.· Plan, coordinate, and implement network security measures to protect data, software, and hardware.· Configure, monitor, and maintain email applications or virus protection software.· Design, configure, and test computer hardware, networking software and operating system software.· Monitor network performance to determine whether adjustments need to be made, and to determinewhere changes will need to be made in the future.· Confer with network users about how to solve existing system problems.· Research new technologies by attending seminars, reading trade articles, or taking classes, andimplement or recommend the implementation of new technologies.· Analyze equipment performance records to determine the need for repair or replacement.· Maintain an inventory of parts for emergency repairs.· Recommend changes to improve systems and network configurations, and determine hardware orsoftware requirements related to such changes.· Gather data pertaining to customer needs, and use the information to identify, predict, interpret, andevaluate system and network requirements.· Train people in computer system use.· Coordinate with vendors and with company personnel to facilitate purchases.· Perform routine network startup and shutdown procedures, and maintain control records.· Maintain logs related to network functions, as well as maintenance and repair records

Greensboro, North Carolina, United States

Troubleshoot a wide range of issues related to cable, high-speed internet, and VoIP.· Set up new accounts and assist customers with their computers, printers, phones, and fax needs.· Maintain the integrity of Time Warner's network.· Assist customers with making payments.· Educate customers on how to use and maintain their equipment.· Set up trouble calls to assist customers that need extra attention or a more hands-on approach.· Maintain the highest level of service through low handle times and low FCR while maintaining high CSAT

Floyd, Va

MCS, Inc. www.mccurleycomputerservices.com· Installed and configured Network Firewalls. · Troubleshot many different issues on-site for clients. · Setup Active Directory in 2003, 2008, 2012, and 2016 server platforms. · Respond to emergencies 24/7. · Maintain security and integrity of the medical clinic and several retail stores. · Configure and maintain CCTV and DVR equipment. · Build and repair PC and POS computers. · Built web servers for intranet use. · Designed and maintained web sites for many different types of business designs. · Set up IT Infrastructure and workstations for private school.

Va

Remove older model Neoware and Wyse Thin clients from Autozone, Wal-Mart, and Sam’s ClubInstall New HP Thin Clients in all Autozone, Wal-Mart and Sam’s Club in VA, WV, TN, KY, and OHSetup and configure equipment on Network and Unix System

Christiansburg, Va

Upgrade current Forest and DomainInstall and configure Exchange 5.5 to Exchange 2003Install and configure Exchange 2003 to Exchange 2007Maintain and update 24 servers in six locationsBuild and rebuild POS Systems on NCR and IBM platforms.Troubleshoot errors and repairInstall Patch panels and running cablesSetup Database and items for e-commerce website.Design website in html and css