• Direct the centralized Metrics, Reporting & Tools Team • Streamlined executive-level project reporting via web-based, mobile-enabled dashboards• Led planning and development of flexible tools and dashboards to monitor project performance and portfolio management Technology Development projects• Drove the concept, design, development and of the Social Metrics Analysis & Reporting Tool (SMART) dashboard application• Converted my development team to Agile methodology in order to optimize efficiency and quality• Created a robust, innovative support and marketing strategies utilizing videos, public forums, tSpace and wikis• Partnered with peer development teams to incorporate additional report types into SMART enabling retirement of applications• Orchestrated organization-wide review of reporting applications that resulted in 140 redundant or outdated applications being eliminated• Innovated the approach to project dashboards to optimize personalization, performance and flexibility in a mobile-enabled architecture

• Managed performance, prioritization and development of 8-12 direct reports• Designed and implemented innovative suite of applications and tools to monitor metrics compliance and drive improvement• Implemented robust “Quality Oversight” process, tools and policy to ensure proactive compliance reviews of 1000+ projects, contributing to dramatic compliance improvement • Directed comprehensive communications strategy leveraging multiple platforms to ensure clear articulation of process news and support• Develop monthly leadership communications summarizing results, strategy and recommendations

• Managed performance, prioritization and development of 8-12 direct reports• Designed and implemented innovative suite of applications and tools to monitor metrics compliance and drive improvement• Implemented robust “Quality Oversight” process, tools and policy to ensure proactive compliance reviews of 1000+ projects, contributing to dramatic compliance improvement • Directed comprehensive communications strategy leveraging multiple platforms to ensure clear articulation of process news and support• Develop monthly leadership communications summarizing results, strategy and recommendations

• Served as Chief of Staff to Vice President of 1500-member software development organization • Developed and implemented comprehensive communications strategies for external marketing and internal communications• Partnered with senior executives on communication strategies to set direction and develop a winning culture• Directed cross-organizational team of representatives to effectively identify communication needs and implement appropriate solutions• Project Managed special assignments including work stoppage and emergency preparedness• Managed every aspect of organizational messaging, branding and content to ensure accuracy, consistency and transparency