• Successfully transitioned this 182 room 6500 square feet of meeting space hotel from one ownership group to another and created a strong team environment.• Established a budget of over 9 million dollars for hotel.• Improved the hotels AOS survey to an overall satisfaction score of 87.7 percent.• Motivated my staff to improve performance through hands on management.• Lead a staff of over 85 employees.• Responsible for hiring and training of property Director of Sales.• Developed Sales goals for team • Successfully moved Market share in the first year as General Manager of this hotel. • Utilize my Revenue Management experience to restructure hotel’s rate levels and seasonality. • Rebuilt damaged relationships in the community from previous ownership group • Approve all departmental schedules and purchasing levels to ensure successful financial results.• Developed management team to create an understanding of financial and quality expectations and how their direct role impacts the hotel’s success.•Improved SALT Service Scores for the hotel from the Red Zone to being ahead of the Hilton Brand Benchmark.• Attended and completed the Hilton General Manager School

• Participated with corporate revenue team, developed department guidelines, property distribution and means of assessing hotel revenue management department strength and needs. • Fostered relationships with hotel GMs, Directors of Sales and Revenue Managers as well all members of revenue teams through property assessments, property reviews for the 16 Wyndham Managed hotels. • Worked closely with Vice Presidents of Sales and Operations evaluating hotel priorities and measuring results through the creation and implementation of Revenue Management and pricing tools.• Assisted hotels in setting rate strategies, hiring revenue managers, forecasting and setting RevPar targets and strategies to attain maximum revenue performance.• Established and implemented new programs for the Brand Revenue Management group to ensure proper tracking is in place to make the correct Revenue Management decisions.

• Successfully grew the organization from 2 hotels to 28 hotels with 380 million in revenue.• Created and implemented an aggressive Revenue plan for the organization.• Created all Revenue Management SOP’s for the organization. • Worked with the VP’s of Sales to create the Sales SOP’s.• Managed RevPar index percentage change, through the development and implementation of effective transient/group inventory and pricing strategies based on forecast and demand.• Developed tools and training within the revenue team geared toward encouraging buy-in during property visits in both one-on-one and cluster situations including the Visit Recap, Revenue Road Trip. • Managed relationship with area management team, striving for inclusion in all possible situations, creating a partnership to more effectively support the hotels and reaching out to the Brands.• Participated in all Regional Meetings directly or indirectly through the team. • Lead the development, implementation and measurement of all Corporate Revenue Management personnel and activities. • Created a close relationship with our Brand partners to ensure we are maximizing initiatives from the Brands.• Assisted all properties in there annual rooms revenue budget.• Developed and rolled out corporate-wide and franchise-wide Revenue Management initiatives.