Brian Mclaughlin Email & Phone Number

Cincinnati, Ohio, United States

702 Sixth Avenue, Dayton, Ky 41074

Management of employees and production processes• Hiring and training all back of house employees• Developing new food preparation systems to increase efficiency and manage overhead• Scheduling back-of-house staff to maximize efficiency and lower overhead cost• Creating and updating recipes for new and existing menu items to ensure quality and consistency of product• Delegating tasks to employees to ensure weekly production goals are obtainedOversight of financial viability of food production:• Monitoring labor and inventory costs to decrease loss and increase profitability• Ordering and inspecting all food and dry stock items.Correspondence with clients and purveyors• Conversing directly with customers to ensure satisfaction • Consulting with potential clients to identify their needs in order to the best possible service• Negotiating prices and delivery dates with various product purveyors

301 E. Fourth Street, Cincinnati, Oh 45202

Monitored and maintained relationships with customers, agents, and underwriters • Answered calls regarding billing matters and resolved any questions or billing errors • Reviewing accounts and preparing offers to reestablish coverage when applicable• Prepared detailed statements of accounts to effectively demonstrate billing accuracy and contacted customers in regards to returned payments and past-due amounts• Reviewed and corrected accounts financed by a third party • Made special payment arrangements when necessary and monitored the accounts per arrangements made.

1761 Tennessee Avenue, Cincinnati, Oh 45229

Saucier/Event ManagerExecution of off-site catering events• Worked hand-and-hand with clients at events to ensure their needs are being met in all possible facets• Managed and running large and small social catering events• Working directly with clients in planning their events and ensuring clients’ expectations are met and exceeded