Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutionsConducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new onesEducates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit typesEducates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easierProvides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they chooseOwns and resolves customer issuesRefers customers to an internal team of experts when complex financial goals and needs are recognizedFollows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

KFM Properties specializes in residential redevelopment. We also hold rentals in Omaha, NE and the surrounding communities.

-Ran daily operations for the front-end of the store-Assigned and delegated tasks to other associates-Listened and resolved customer problems and complaints-Collaborated with other departments to maintain successful operations while also providing exceptional customer service-Evaluated associates performance monthly and yearly