-Worked with and coordinated directly with the CEO/president and marketing manager on a multitude of projects in a fast-paced, evolving, performance-driven business.-Collaborated with team members on planning, creating, and executing digital marketing campaigns across all channels including Social Media, Google Shopping, re-marketing and affiliate programs.-Acted as point of contact for active and potential third party digital marketing partnerships, as well as affiliates, customers and business associates.-Coordinated with remotely based website developers on daily monitoring, management and enhancement of three websites.Responsible for all written communication, including:-Advertisement copy for e-mail marketing, social media, Google Shopping, and other paid advertising. -Press releases and official company memos and announcements. -Website content: home page, category, about us, and other related pages.-Over 30 articles across two company blogs.

-Provided e-mail and phone customer support across multiple brands. -Effectively communicated positive, productive conversations which lead to peaceful customer resolutions.

-Assisted sales team in following up with leads through phone calls and emails to help answer customer inquiries.-Provided a genuine and attentive customer service experience for potential clients.

-Wrote newsworthy articles and athlete biographies for BroncoAthletics.com-Assisted Sports Information Director with the design and development of publications such as team schedule cards, athletic hall of fame plaques, team schedule posters, and record books.-Filmed behind the scene and game highlights for soccer, edited various video projects featured on Broncos YouTube channel.-Engaged fans with creative social media tactics through Twitter and Instagram.-Acted as the liaison for the student organization on campus called“The Herd” at freshman and transfer student orientations.-Worked in-game duties such as scoreboard operator and statistician.

-Maintained control of and increased web traffic for social media outlets such as Facebook and Twitter, and created a dialogue with customers on the official company blog.-Encouraged and actively participated in feedback with users through social media, while demonstrating a professional, helpful online presence.-Crafted pitch letters to desired publics with intent to promote business and generate sales, with writing that upheld the companies desired brand.