Member of the Claims Intelligence team, who work on Revenue Cycle Management for this Healthcare company. Primary responsibility includes maintaining and upgrading recoupment systems and process improvements for the call center. Responsibilities include providing process improvement, scripts to automate system processes, new system designs, modification, training documentation and roll out. Experience includes writing DB2, Oracle, Teradata and SQL server queries and extensive MS Access development in a multi-user multi-site environment.

Managing several Performance Base Logistics programs worth over $35 M. High customer satisfaction and sales effort led to $30 M of follow on contracts. Role included:- Leading programs and sales efforts at multiple sites.- Obtaining high margins on all programs. Responsible for profit and loss.- Adding significant add on work to existing programs.- Achieving maximum incentives payments and avoiding contract penalties.- Successfully managing both PBL programs and standard repair programs.- Creating numerous reports in a central repository for all military and civil programs.- Ownership of company execution including procurement, shop scheduling, shop capacity reviews, configuration management, obsolescence management, invoicing, FRACAS reporting, logistics, repair processing, asset tracking and more.- Reducing overall costs to the program by improving reports, leaning processes and other initiatives.- Identified and implemented over $3 M in process and cost savings over past 5 years. - Working with all departments including engineering, proposal, operations, finance, manufacturing, contracts and procurement.- Government contract experience.

Business analyst implementing software and new business processes. Position included:- Establishing detailed project plans using MS Project.- Designing, developing, testing, and implementing numerous solutions and processes including Forecasting, Sales and Operations Planning and more. - Developing and implementing labor, machine and material budgeting models and processes. - Leading projects which include communicating with all levels of the organization. - Supporting Smith’s ERP system and Advanced Planning Systems (Webplan). - Designing and implementing supply chain tools and processes such as EDI. - Significant savings for Smiths including achieving an estimated $200K on a single project.

Experiences included implementing a Plant Scheduling system, re-engineering planning processes, implementation of a Direct Mail Order Processing system. TechnicalSkilled with using all Microsoft Office Tools. Significant programming knowledge in numerous languages, databases and application platforms.