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@microsoft.com
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2 phones found area 817 and 469
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Brian Oakes is listed as Escalation Engineer solving complex technical issues with Microsoft expertise at Microsoft, a company with 189892 employees, based in Burleson, Texas, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 817, 469, and a matched LinkedIn profile for Brian Oakes.
Brian Oakes previously worked as Escalation Engineer at Microsoft and Support Escalation Engineer at Microsoft. Brian Oakes holds Masters, Theology from Liberty University.
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AeroLeads found 1 current-domain work email signal for Brian Oakes. Compare company email patterns before reaching out.
With a rich tenure at Microsoft, my role as an Escalation Engineer revolves around bridging technical complexities with customer satisfaction. The team and I are entrenched in resolving escalated issues through profound product knowledge and advanced troubleshooting, such as network trace and source code analysis.My expertise extends to mentoring colleagues and developing technical training, ensuring collective growth and exemplary service delivery. At the core, my mission is to leverage technical solutions that not only address immediate challenges but also elevate the overall customer experience within the dynamic landscape of Microsoft products.
Listed skills include Windows Server, Windows Mobile, Windows 7, Tcp/Ip, and 46 others.
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Liaise with customers as representative of Microsoft on critical technical and political matters and technical issues.Leverage in-depth product knowledge and technical expertise in solving highly complex and escalated technical matters.Acted as team lead and role model as the technical and subject matter expert in providing the supervision, direction and.
Farmers Branch, Texas
Head of anything related to Information, Technology, Data Integrity, Day to Day Operations and Direction Setting up and administrating all the fun stuff.
Plano, Texas
Acquired as part of the MediaRoom sale from Microsoft to Ericsson in September 2013.Created deeper relationships with our customers in and used in-depth product knowledge and technical expertise in solving highly complex and escalated technical matters.Acted as team lead and role model as the technical and subject matter expert in providing the.
Irving, Texas
Transitioned from an Escalation Engineer to a Dedicated Support Engineer role on the MediaRoom team.Created deeper relationships with our customers in and used in-depth product knowledge and technical expertise in solving highly complex and escalated technical matters.Acted as team lead and role model as the technical and subject matter expert in providing.
Irving, TX
Liaise with customers as representative of Microsoft on critical technical and political matters and technical issues.Leverage in-depth product knowledge and technical expertise in solving highly complex and escalated technical matters.Acted as team lead and role model as the technical and subject matter expert in providing the supervision, direction and.
Irving, Texas
Technical resource for high profile and strategic customer accounts in providing resolution on a broad range of complex and technical questions and issues.Managed and improved customer relationship strategies, thoroughly documenting case work and responses, constantly applying best practices in driving the quickest and most efficient resolution.
Worked directory with Internal and External customers.
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Currently on Hold. Life got in the way, hoping to start back soon.
Finished my Degree :)
Quick answers generated from the profile data available on this page.
Brian Oakes works for Microsoft.
Brian Oakes is listed as Escalation Engineer solving complex technical issues with Microsoft expertise at Microsoft.
AeroLeads has found 1 work email signal at @microsoft.com for Brian Oakes at Microsoft.
AeroLeads has found 2 phone signal(s) with area code 817, 469 for Brian Oakes at Microsoft.
Brian Oakes is based in Burleson, Texas, United States while working with Microsoft.
Brian Oakes has worked for Microsoft, Centurion American, Ericsson, and Electronic Data Systems.
Brian Oakes's colleagues at Microsoft include Vania Rose, Rashmi Macwan, 贺晓明, Matthias Quapil, and Ali Boubou.
You can use AeroLeads to view verified contact signals for Brian Oakes at Microsoft, including work email, phone, and LinkedIn data when available.
Brian Oakes holds Masters, Theology from Liberty University.
Brian Oakes is listed with skills including Windows Server, Windows Mobile, Windows 7, Tcp/Ip, Windows, Small Business, Microsoft Exchange, and Technical Support.
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