• Identify and resolve HR-related issues, providing support to implement effective solutions that enhance employee satisfaction and operational efficiency.• Ensure accurate and timely payroll processing, addressing discrepancies to uphold employee trust and satisfaction.• Administer health and life insurance programs, managing enrollment and processing claims to support employee well-being.• Maintain comprehensive personnel records, ensuring compliance and accuracy in all employment-related documentation.• Assist in planning and executing performance review sessions, delivering timely feedback to employees and fostering a culture of continuous improvement.• Support recruitment efforts by coordinating interviews, ensuring a smooth candidate experience, and maintaining compliance with company policies.• Act as a point of contact for employee relations, managing conflict resolution and promoting a positive workplace culture.• Provide administrative support to the HR department, ensuring efficient operations and adherence to best practices.

• Spearheaded recruitment initiatives by crafting engaging job advertisements, managing postings across various platforms, and efficiently shortlisting candidates to meet organizational needs.• Developed and implemented structured interview processes, aligning them with company policies to ensure a consistent candidate experience.• Maintained an accurate HR database, ensuring employee information was up-to-date and accessible, while generating insightful reports for data-driven decision-making.• Championed a performance management system, defining roles, conducting evaluations, and recognizing outstanding employee contributions through targeted rewards.• Conducted a variety of administrative duties, including the preparation of letters, reports, and internal communications to streamline operations.

• Conducted comprehensive sourcing of relevant social media handles for assigned clients to enhance online presence and engagement.• Researched and identified pertinent or adverse articles and news for assigned clients, providing valuable insights for reputation management.• Analyzed and reviewed social media posts for assigned clients, ensuring alignment with brand messaging and strategic goals.