Brian Onyango Email & Phone Number

Nairobi County, Kenya

• Designed user interfaces for mobile and web applications using Figma.• Created wireframes, mockups, and prototypes to enhance user experience.• Conducted usability testing to identify pain points in the existing designs resulting in a 15% increase in user satisfaction.

Nairobi County, Kenya

• Pioneered the conception and creation of captivating logos, compelling social media graphics, and impactful branding materials for over 10 startups, resulting in a remarkable average website traffic surge of 15% and an impressive 20% increase in social media followers.• Employed an array of design tools, including Canva, to craft visually stunning and meticulously tailored designs that not only met client requirements but consistently surpassed expectations.• Orchestrated end-to-end project management, orchestrating seamless project planning, design conceptualization, and prompt delivery, ensuring all milestones were met in a timely fashion.• Exhibited exceptional communication prowess, fostering fruitful collaboration with clients through attentive consultation, comprehension of their unique needs, and the provision of lucid and concise project updates throughout the design lifecycle.

Nairobi County, Kenya

• Developed website designs for various clients, focusing on intuitive UI and responsive layouts.• Delivered creative and visually appealing designs that aligned with client needs and project goals.• Collaborated with cross-functional teams to redesign the e-commerce website, improving the user flow and reducing the cart abandonment rate by 8%.

Nairobi County, Kenya

• Expertly addressed hardware, software, network, and system-related challenges for end-users, delivering top-notch technical assistance and support.• Diagnosed and resolved intricate technical issues, efficiently escalating complex concerns to relevant teams when required.• Orchestrated seamless installation, configuration, and maintenance of computer systems, peripherals, and software applications.• Skillfully executed hardware repairs, upgrades, and upkeep, ensuring peak performance and maintaining an impressive average turnaround time of 48 hours per repair request.• Administered and oversaw user accounts, permissions, and access levels within Active Directory, upholding data security and integrity for a user base of over 500 individuals.• Monitored and sustained network infrastructure, including routers, switches, and firewalls, achieving a remarkable 80% uptime.• Collaborated seamlessly with cross-functional teams to implement cutting-edge IT projects and upgrades, instrumental in a 20% enhancement of network speed and reliability.• Conducted comprehensive training sessions, empowering end-users with proficiency in novel technologies and software applications, earning a commendable 95% satisfaction rating from participants.• Maintained unwavering adherence to IT policies, procedures, and security protocols, resulting in a flawless record with zero security breaches.

Nairobi County, Kenya

• Delivered rapid and effective technical support to a diverse user base, adeptly resolving hardware and software issues to ensure uninterrupted workflow.• Played a pivotal role in the seamless installation, configuration, and meticulous troubleshooting of computer systems and peripherals, contributing to the optimal functionality of essential IT infrastructure.• Spearheaded routine maintenance activities, including the implementation of critical system updates and patches, fortifying system security and performance.• Orchestrated the meticulous management and documentation of an expansive inventory of IT equipment and software licenses, ensuring precise tracking of over 200 assets.• Collaborated harmoniously with team members to analyze and conquer intricate technical challenges, subsequently elevating system performance by an impressive 20%.• Displayed unwavering responsiveness to help desk tickets, meticulously documenting and diligently tracking issues through resolution, culminating in an outstanding 60% ticket closure rate.

Meta Front-End Developer Professional Certificate, Front-End Development

Frontend Developer, Responsive Web Design

Google It Support Professional Certificate, Information Technology

The course enabled me to navigate virtual environments, understand computer networking, and refine skills in software management.

Diploma In Information Technology, Information Technology

Graphic Design

Activities and Societies: -Designed logos, branding materials, and social media graphics for small businesses and individuals. -Used Canva.

Craft Certificate Of Information Technology, Information Technology, Credit

Certificate Of Care Giver Management, Health

Managed the care of 35+ residents aged 68–97 with daily needs including personal hygiene, dressing, being turned, and being transferred.

International Computer Driving License, Computer And Information Sciences And Support Services