Client Solutions Specialist
Current- Provide technical support to our customers who need assistance with our oil and gas focused software and data products
- Providing support via telephone, email and desktop sharing applications to ensure a timely and satisfactory resolution
- Answer “how to” questions; gathering and researching information when more detailed troubleshooting is required
- Respond to workflow inquiries in a prompt and effective manner assuring timely follow up at all phases … Show more
- Respond to workflow inquiries in a prompt and effective manner assuring timely follow up at all phases of the process
- Accurately track all client interactions