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Brian Osinde is listed as Passenger Service Assistant @ Kenya Railways | Ensuring Safe and Comfortable Travel at Kenya Railways, a with 362 employees, based in Nairobi, Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Brian Osinde.
Brian Osinde previously worked as Passenger service assistant at Kenya Railways and Passenger steward at Afristar _ Africa Star Railway Operation Company Limited. Brian Osinde holds Certificate, Customer Care Management, Pass from Railway Training Institute.
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With a diploma in Air Cargo Management and a certificate in Customer Care Management in progress, I am a customer service expert with a passion for enhancing customer experience and satisfaction. I have been working as a Passenger Service Assistant at Kenya Railways for over three years, providing all-round services to the train passengers, including VIP guests.In my role, I have booked tickets, performed security checks, handled complaints, and maintained the cleanliness and functionality of the terminus. I have also dealt with any violations and answered passenger questions, using my excellent communication, teamwork, and computer skills. I have the ability to adapt and respond to different types of characters and situations, and I have contributed to the safety, comfort, and loyalty of the customers. I am eager to apply my skills and knowledge in a new and dynamic environment, where I can continue to learn and grow as a professional.
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Mombasa, Kenya
am tasked with booking of tickets, providing all round services, performing security check, and properly dealing with any violation, implementing of safety at the terminus, answering passenger questions, ensuring the terminus is clean, handling passengers complaints and also ensuring all facilities are working and accessible
Nairobi, Kenya
tasked with booking of tickets, providing all round services, performing security check, and properly dealing with any violation, implementing of safety at the terminus, answering passenger questions, ensuring the terminus is clean, handling passengers complaints and also ensuring all facilities are working and accessible
Nairobi, Kenya
am tasked with booking of tickets, providing all round services, performing security check, and properly dealing with any violation, implementing of safety at the terminus, answering passenger questions, ensuring the terminus is clean, handling passengers complaints and also ensuring all facilities are working and accessible
Activities and Societies: Environmentalist and passion about rugby
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Brian Osinde works for Kenya Railways.
Brian Osinde is listed as Passenger Service Assistant @ Kenya Railways | Ensuring Safe and Comfortable Travel at Kenya Railways.
Brian Osinde is based in Nairobi, Nairobi County, Kenya while working with Kenya Railways.
Brian Osinde has worked for Kenya Railways, Afristar _ Africa Star Railway Operation Company Limited, and China Road And Bridge Corporation (Crbc).
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Brian Osinde holds Certificate, Customer Care Management, Pass from Railway Training Institute.
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