Brian Evans Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Diego, California, United States

Office Services for DLA Piper, LLP including: Mailroom and Shipping; Copyroom; Binding; Document Processing; Office Management; COVID

San Diego

Owner and developer for the Theatre Database for San Diego. Find information for theatrical productions in San Diego! What show played where? Who was in it? When did it run? What awards did it win? Have a favorite local actor you're following? Find out what they've done and what they're up to here.www.tdb4sd.com

San Diego, California, United States

Office Services for Clark Hill, PLC including: Mailroom and Shipping; Copyroom; Binding; Document Processing; IT; Network; Software Support and Training; Telephony; Office Management; COVIDWas essential personnel during COVID-19 lockdown, managing office functionality while staff was remote including sanitation supplies and procedures for when personnel would return to office for special tasks.Training of other offices regarding rollout of new task management system, BigHand, including webinars and documentation.

San Diego

Technical support, web design, marketing, sales for the AdvisorRoadmap Virtual Training Platform. Responsible for managing users, developing courseware, uploading videos and other documents, as well as training users in the use of the platform (Lightspeed). During time there, user base increased by more than 40% and two new course sections were added.

San Diego

User support for Army FRG (Family Readiness Group) project, responsible for management of over 300,000 users. Backup for ACS (Army Community Service) project, responsible for CTS (Client Tracking System), SOS (Survivor Outreach Services), and Victim Advocacy Program (VADASATS).Wrote business requirements for new functionality, documenting current functionality, and development of means to integrate functionality across products.Documented workflows and executed comprehensive training to military staff worldwide.Consistent outstanding reviews from customers regarding training, documentation, and technical support.Took over first-response support for eArmy Family Messaging System.Gathered and assessed needs from internal business units; created custom solutions to resolve issues (e.g., database corruption, virus outbreaks and process bottlenecks); and developed functional specifications for IT group.Business analysis of underlying Xtendable system including functional and design aspects, UI design, and future development.Training of new hires and new business partners on Army FRG and Xtendable.Trainings of users both online and in person.Graphic design.Video production.

San Diego, Ca

User support for Air Force, Army, Marines, and Navy projects, responsible for management of over 300,000 users.Wrote business requirements for new functionality, documenting current functionality, and development of means to integrate functionality across products.Documented workflows and executed comprehensive training to military staff worldwide.Consistent outstanding reviews from customers regarding training, documentation, and technical support.Automated manual site creation process to decrease time and effort in establishing web sites.FAQ development reduced support requests by more than 50%.Gathered and assessed needs from internal business units; created custom solutions to resolve issues (e.g., database corruption, virus outbreaks and process bottlenecks); and developed functional specifications for IT group.

Developed test cases for cable set top box project for Cablevision.Bug tracking and resolution. Researched new photographic technology for implementation in home network system through set top box.

Manager of Technical Support Team, growing department 400%, training new personnel, representative for Technical Support to Customer Service Department.Supported worldwide customer base for Royalty Free division. Created FTP database for downloads.Ad hoc sales of more than $250,000/year.Management of Royalty Free web site.Programming of user interface for catalog CDs in multiple languages.

Certificate, Full Stack Web Development

Full Stack Web Development Bootcamp teaching skills for both front-end and back-end development including HTML, CSS, JavaScript, NodeJS.

Mfa, Musical Theatre

Activities and Societies: Skull and Dagger, VP

Bs, Applied Mathematics

Applied Mathematics