Brian Kelly Email and Phone Number
Brian Kelly work email
- Valid
Brian Kelly personal email
I am an Information Technology major at Florida State University who is actively searching for full time employment in the software development industry. I am interested in coding and database management and I graduate this Summer 2022. I am willing to relocate anywhere across the United States.
Global Virtual Staffing
View- Website:
- global-virtual-staffing.com
- Employees:
- 5
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Business Intelligence Reporting AnalystGlobal Virtual StaffingJacksonville, Fl, Us
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Tech Support RepresentativeAvaility Sep 2022 - Jun 2024Florida, United States•Managed customer interactions for healthcare providers using the Availity online portal•Assisted healthcare providers with different tools on the Availity portal (claim submission, claim status, authorization submission, authorization status, fee schedule, etc.) and helped them navigate and utilize the portal•Used Salesforce to track, notate and transcribe each call, as well as submit tickets to corresponding departments•Corresponded with insurance companies to fix issues healthcare providers experience with the Availity portal -
Help Desk TechnicianTitan Technologies Aug 2021 - Sep 2022Tallahassee, Florida, United States•Managed multiple channel interactions for Florida Virtual School students, parents, and teachers•Assisted students and parents with technical issues, registration questions, password resets, and troubleshooting problems with document submissions•Assisted teachers with password resets and software issues•Used ServiceNow ticket management system to escalate issues and notate the caller’s problems •Worked tickets in ServiceNow to provide resolutions to problems that were unable to be fixed in the first call -
Customer Service RepresentativePatlive Aug 2019 - Aug 2021Tallahassee, Florida, United States•Managed phone interactions for multiple different companies and emailed the caller’s responses to customers•Answered telephone calls for the Department of Health and provide callers with preventative and safety information for the COVID-19 virus•Troubleshoot problems, scheduled follow up meetings and calls, and responded to customers in a timely fashion•Mitigated the concerns of outraged customers by providing them with clear information regarding their problems•Use NetHunt CRM, SalesForce, and Podio to connect lead scoring and communicate with the team
Brian Kelly Education Details
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Information Technology -
Information Technology
Frequently Asked Questions about Brian Kelly
What company does Brian Kelly work for?
Brian Kelly works for Global Virtual Staffing
What is Brian Kelly's role at the current company?
Brian Kelly's current role is Business Intelligence Reporting Analyst.
What is Brian Kelly's email address?
Brian Kelly's email address is bk****@****lvs.net
What schools did Brian Kelly attend?
Brian Kelly attended Florida State University, Tallahassee Community College.
Not the Brian Kelly you were looking for?
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Brian Kelly
❤️Human Factors Consulting | Growing Your Relationship With The Human Factors That Accelerate Better Performance, Relationships And Fulfillment | Humanizing Leadership, Business And Relationships To Create Better❤️Washington Dc-Baltimore Area -
Brian Kelly
San Francisco Bay Area6gmail.com, its.jnj, humanapi.co, safegraph.com, ekohealth.com, cbinsights.com2 +121229XXXXX
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Brian Kelly
New York, Ny2acqcap.com, pnc.com -
5gmail.com, yahoo.com, ucb.com, forrester.com, intersystems.com
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