For more than a century, the Anord and Mardix names have stood for innovation, reliability and safety in the critical power industry, and that is even truer now that we have formed Anord Mardix. Together we are the global leader in critical power distribution and protection and have operations in North America, EMEA and Asia Pacific.leading LV and HV switchgear, custom built modular solutions, flexible data hall distribution and our technically superior busbar and busway range. All our products are integrated with Anord Mardix power management systems and we offer a unique service capability.Roles and Responsibilities- Manage all stages of projects from concept, preparation of planning to construction handover including commercial management- Leading the project team, consisting of mechanical & electrical design engineers, sales engineers, manufacturing engineers, architects as well as the support functions of procurement, quality and finance in delivering the project- Translating client requirements and future market requirements into clearly defined project deliverablesIdentification and procurement of suitable contractors /consultants for the projects, in the most cost efficient manner for Anord- Implement best practice in stakeholder management throughout the project stages- Planning and reporting on monthly key performance indicators, namely environmental H&S, budget, schedule, project returns / financial performance of the project to the Senior Management Team- Interface with internal departments & outsource suppliers in development, pre-construction and financing activities- Ensuring that all Health and Safety procedures are followed in accordance with company and industry standards- Demonstrate best practice in project controls and governance processes- Work with Joint Venture Partners to seek out new commercial opportunities

GuestDNA (Formally AppSmyth) provides a unique expertise in mobile apps and data analytics to transform marketing and customer engagement for the restaurant industry. GuestDNA's modular platform allows retailers to quickly and easily launch their branded mobile presence choosing from a menu of configurable features and providing unprecedented insights and increased same store sales.Responsibilities at GuestDNA• Plan and manage project activities of off-shore engineering resources base in Mumbai and liase daily ensuring timelines and schedules are adhered to.• Establish and manage client implementation projects using proven project management methodologies.• Liase directly with customers throughout the on-boarding process from initial engagement, through requirements gathering implementing and product launch.• Responsible for client and end-user support for all aspects of Appsmyths deliverables including managing single-user issues through interacting with client internal support mechanisms.• Established external support process using Zendesk to manage all aspects of customer support as well as interfacing with engineering and product development as required.

• Manage the delivery of complex multi-discipline IT professional services projects into the large telecommunications and ISP customer base across Europe from RFP generation, through implementation to final acceptance and analysis.• Responsible for the management, motivation, scheduling and reporting for the Northern European Professional Services Department (7 consultants) as well as managing chosen partners across Europe.• Delivery of complex real-time high visibility multi-million user migration projects across Europe for both the ISP and enterprise customer base with project budgets up to €4 million. Responsible for project planning, risk management and change control utilising PMI/PMP Project Management principles and methodologies.• On-site engagement with customers for regular business reviews, including face-to-face negotiation of functionality and scope for change requests.• Partnering with customer account managers to identify, protect and increase business objectives and corporate revenue across multiple geographies.• Single point of contact for all Customer Relationship communications from bid process to final delivery and project acceptance including Executive Steering group liaison and reporting.

• Responsible for customer care, account management and new product introduction with oversight of a team of 30 people across 3 teams.• Member of Senior Management team of 7 people responsible for the running of the Zomax facility in Clondalkin employing 260 staff.• Built strong customer relationships both internally and externally, through regular meetings, presentations and open communication.• Work with other departments within Zomax operations to ensure that all service levels agreements and contracts are understood and adhered to.• Actively involved in the introduction of new clients from initial contact through commercial negotiations, and first customer shipment.

• Responsible for all aspects of quality control and quality assurance for both Saturn facilities within the Citywest Campus.• Member of Senior Management Team of 6 people with responsibility for running the European operation employing 300 people.• Liaise with customers regarding potential issues and process improvement initiatives to facilitate increased service levels.• Responsibility for the maintenance of Saturn’s ISO 9002 registration.• Responsible for all aspects of environmental quality including generation of environment quality policy and liasing with relevant authorities.

• Responsibility for all aspects of project management including timeline generation, identification of critical path and maintenance of KPIs.• Customer Representative for key accounts with responsibility for customer visits, RFQ responses, scope of work generation and business reviews.

Manage ISO 9000 implementation project from project inception though final audit and accreditation by NSAI.Document all activities with ASK Ireland operations.Design and manage quality system for the manufacturing operations in Ireland.