Brian Perez Email & Phone Number

Brian Perez is a Senior Technical Installations Lead at HCA Healthcare. He possess expertise in process improvement, team building, project management, healthcare information technology, business analysis and 15 more skills. Colleagues describe him as "I hired Brian as a Technical Account Manager and he worked in my group up to the point that Tasktop was acquired by Planview. Upon acquisition, Brian moved into the Customer Success function at Planview. During our time together Brian always was the consummate professional. He has a unique blend of strong technical skills coupled with an exceptional customer handling personality that leads him to be a very effective customer partner and advocate. Brian was always very diligent in his work and always maintained a great sense of calm and collect during the most challenging customer situations. I absolutely would recommend Brian for any customer facing role." and "Brian was my CSM on an account that historically only used a small portion of our platform. The account had a mandate to use a competitor and therefore was never receptive to conversations on expanding with us. Although Brian hadn't worked on the account for long, he was bold in his outreach and never let a conversation go by without mentioning the value of what our platform could bring to the account. His persistence finally paid off after almost a year when the account decided it would be in their best interest to evaluate us as a current partner for a growth initiative they had. If Brian had just accepted "no" for an answer, we never would have had the opportunity to show this account the "art of the possible". Because of Brian's tenacity and his genuine desire to bring value to the customer, we are now in a position to expand this relationship for the first time in five years. I know Brian will bring this level of talent to any position he holds, which is why I would strongly recommend him for any role that involves interacting with customers or prospects."

Listed skills include Process Improvement, Team Building, Project Management, Healthcare Information Technology, and 16 others.

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  Tennessee Technological University

  Business / Management Information Systems