Brian Phelps Email and Phone Number
Brian Phelps work email
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Brian Phelps personal email
I am a seasoned technical business leader specializing in customer engagement within the mobility hardware, software, and services industry. My expertise spans Consulting, Technical Account Management, Sales Engineering, Project Management, and Support, equipping me with a multifaceted perspective on technology solutions.I have experience with the Android and Windows operating systems, wireless and networking technologies, and managing enterprise agile software application development projects.I am deeply committed to cultivating a dynamic team environment that champions continuous improvement, innovation, and collaboration. My passion lies in empowering teams to exceed their goals and push the boundaries of what is possible, ensuring we deliver exceptional value to our clients and stakeholders.
Panasonic
View- Website:
- panasonic.com
- Employees:
- 24999
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Group Manager, Consulting, Mobility EngineeringPanasonic Apr 2018 - Present• Lead a consulting services organization that focuses on Windows image creation services utilizing Microsoft MDT/SCCM to help support deploying and managing Panasonic Toughbook computers • Launched and lead an agile software consulting organization utilizing rapid application development tools for creating customized line of business software for customers• Provide governance and support for all Mobility Engineering professional services• Lead Android handheld engineering team primarily responsible for pre-sales engineering support of Toughbook Android products in the US market
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Senior Manager, Mobility Field Engineering Team, Central RegionPanasonic Oct 2015 - Apr 2018Chicago, Il• Led team of sales engineers in Central Region for Toughbook laptop, tablet, and handheld products responsible for technical account managed, pre, and post-sales engineering support• Reorganized and optimized Mobility Engineering information assets and knowledge base to help improve customer experience and reduce issue resolution times• Managed and reported on strategic and escalated customer projects to Panasonic executive team• Acted as lead engineer for Panasonic global wireless product from contract to product launch• Completed Panasonic Senior Management Development Program (SMDP) in Japan
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Senior Manager, Solutions Consulting & Support - Central RegionPanasonic Sep 2014 - Oct 2015Chicago, Il• Managed team of supervisors and field engineers for Central Region supporting all PSCNA products: Toughbook computers, security products, professional display, broadcast, scanner, and business phones• Led team of engineers focused on increasing sales revenue and providing world class support• Collaborated with leadership team to set the strategic vision of the support and consulting organization• Recruited and developed supervisors, experienced engineers, entry level engineers, and contractors• Performed project management and business analysis activities for strategic internal and external projects
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Supervisor - Wireless / NetworkingPanasonic May 2014 - Sep 2014Chicago, Il• Managed network SME group responsible for developing and delivering networking consulting services• Collaborated with Panasonic factories to resolve escalated Toughbook/Toughpad customer issues• Managed PSCNA wireless customer issues in partnership with engineers, carriers, and modem partners• Directly supervised and led a high performing team of 4 cross-functional field engineers/consultants
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Senior Field Engineer - Wireless And Network SolutionsPanasonic Apr 2010 - May 2014Chicago, Il• Helped create network solutions team to assist in network/wireless pre and post sales solution support• Performed consultative network and wireless services centered around Panasonic B2B solutions• Analyzed Windows OS, driver, connection manager, modem, carrier, and customer wireless issues• Managed network issues for Panasonic B2B solutions: computer, security, broadcast, professional display• Created internal and external white papers and documentation on network/wireless topics and issues• Selected for and completed yearlong “Path to Excellence” management development program
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Field EngineerPanasonic May 2008 - Apr 2010Chicago, Il• Managed technical relationship for Panasonic’s largest Toughbook laptop customer (+$100M)• Consulted with Toughbook customers during pre and post-sales solution support• Collaborated with B2B end users, customer IT, partners, and internal resources for issue resolution• Created automated service reporting utilities for technical support team
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3Gsm Senior Product Field EngineerMotorola Jul 2006 - May 2008• Led customer software testing efforts for first North American UMA (WiFi) phone• Collaborated with wireless carrier customers and vendors during interoperability (IOT) field testing• Managed issues list for all software and configuration defects on assigned products• Developed and reviewed global new feature testing procedures• Created automated tools in .NET and VBA for test efficiency, test metrics, and test reporting
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3Gsm Field Test Engineering InternMotorola Jun 2003 - Aug 2005Libertyville, Il• Tested GSM phones with customer software for quality gates and carrier certification submissions• Created global field test plan for Short Messaging System, Wireless Village and OZ features
Brian Phelps Skills
Brian Phelps Education Details
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Business Administration And Management, General -
Electrical Engineering
Frequently Asked Questions about Brian Phelps
What company does Brian Phelps work for?
Brian Phelps works for Panasonic
What is Brian Phelps's role at the current company?
Brian Phelps's current role is Mobility Engineering Leader @ Panasonic | MBA, PMP, CBAP.
What is Brian Phelps's email address?
Brian Phelps's email address is ab****@****zon.net
What schools did Brian Phelps attend?
Brian Phelps attended University Of Illinois At Urbana-Champaign, Rose-Hulman Institute Of Technology, Udacity.
What are some of Brian Phelps's interests?
Brian Phelps has interest in Science And Technology, Education.
What skills is Brian Phelps known for?
Brian Phelps has skills like Wireless, Management, Mobile Devices, Wireless Networking, Product Management, Solution Selling, Networking, B2b, Project Management, Cross Functional Team Leadership, Wireless Technologies, Strategy.
Who are Brian Phelps's colleagues?
Brian Phelps's colleagues are Laura Carrillo, Humberto Isabel Silva Ramirez, Leoncio Davila, Frendy Gunawan, Elias Junior, Jemy Alph, Paola Mata Garcia.
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Brian Phelps
Author, Astrologer, Energy Healer | I Teach People How To Evoke Inner Transformation In A Natural And Scientific Way. | Let'S Connect: Melioration@Apcbcp.ComLynnwood, Wa1wa.gov -
Brian Phelps
Santa Cruz, Ca5vcr-sv.com, yahoo.com, cloudbrigade.com, hadoolytics.com, menlo-technologies.com6 +178124XXXXX
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