Manager, Local Systems Support
Current• Local Product Team subject matter expert and liaison for Star Operations, Ad Sales, Distribution / affiliate support. • Responsible for the configuration of local products; ensuring that they play correctly on all Star platforms.• Provided technical support for deployment of the i2 Star platform and consultant for technical documentation. Participated in technical site surveys, managing shipping queues and installation. • Performs STAR and OTT final testing before promoting a new product or feature to air. • Produced and sent Emergency Management Bulletins to Star platforms during Hurricane and Tropical Storm coverage.• Supported Marketing with The American Red Cross, to deliver preparedness messages during severe weather.• Helped develop and configure Local Now products, rule sets, and customized playlists. • Works closely with Production, Editorial and Creative teams to secure and configure interstitials, video and audio assets for new or hyper-local markets. • Works well within a cross functional team to maintain playlist documentation and various SGA status. • Quickly learns new or emerging technical systems, including several that are unique to The Weather Group infrastructure. Familiar with xml, JSON and custom internal backoffice systems (Iboss, SCMT, OTT CMS).