Brian Priest Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Ensure daily assigned revenue is completedMaintain a high level of service qualityStandardize pest control technician service routes to improve route densitySchedule and review daily routes with techniciansHandle customer complaints; investigate and resolve customer service concernsAssist technicians with field service requests and delinquent accountsOrder.

Dallas

$400k Annual SalesEstablish and build relationships with vendors, builders and clients by holding training sessions on a monthly basis covering HomeTeam's entire line of products and services.Educate and Develop employees on Emotional Intelligence & Leadership Outside the Box.Train and work in the field with service staff to evaluate and improve their.

Lewisville, TX

Improved Customer Service scores by 22%, increased sales on warranty products by 15%, and increased online sales by 49% in 2017. Reduced shrink by 15% in 2017. Omni Channel Captain for District, handling all non-brick and mortar sales. Provide guidance and direction to the store team in the areas of guest satisfaction, team/associate development.

Dallas/Fort Worth Area

• Responsible for all store day-to-day store activities. Protects and secures all company assets, including store cash. Responsible for managing sales forecasting, work scheduling, payroll hours, and productivity..
• Ensures that all Dollar Tree associates have completed required training guidelines while maintaining a favorable training environment. Maintains standards of merchandising presentation and store signage to maximize.

Sherman, TX

Provide direct supervision, coaching, training, development, and performance management of supervisors and associates.Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results.Deliver on all aspects of the sales experience through all touch.

Dallas, TX

• As General Manager tasked with managing 40+ employees of an A Volume store with sales of $13,000,000 annually.
• Increased Customer Satisfaction percentage from 84% to 92%.
• Lowered shrink by 24% in two years.
• Top ten Store in profit at 29%.
• Top test store for regional products.
• Increased total sales by 51% from 2011 to 2013.

Dallas/Fort Worth Area

• Analyzed building plans, sketches and studies blueprints, to follow client’s specifications about type of material required, dimensions and locations.
• Repaired and maintained the wooden structures and equipment in the building.
• Dealt with budgets, made calculations of working hours, material cost and presented different proposals to clients.
• Performed general laborer work such as placing concrete and installing framework.

Education record

Activities and Societies: Criminal Justice and Crime in America

High School Diploma, Criminal Justice/Law Enforcement Administration

Activities and Societies: Football, Golf Team