Managing a team of Telecom Architects, Product Line Managers, and Project Managers supporting Duke's Microwave, Radio, Transport and Power systems Cross the service territory.

Responsible for an organization of approximately 85 desktop support professionals located in 4 major regions of the country providing 24/7 support for our business operations. Coverage includes the South Carolina, North Carolina, Midwest, and Florida. The division is responsible for maintaining end user productivity by assisting with hands on support of desktop units, asset management, solution implementation assistance, and business operations response.