To effectively lead and motivate the service resource within the assigned territory and to ensure the achievement of the Service business results and objectives. Contributing to the Operations Division aimed at providing value to our Customers and value to Ricoh. Responsible for the management and co-ordination of a team of technical and business specialists across the Northern Territory, providing innovative business technology products and solutions and customer service in accordance with Ricoh Australia brand and strategic objectives.

Responsible for the leadership and co-ordination of a team of 6 technical specialists across the Northern Territory, providing innovative business technology products and solutions and customer service in accordance with Ricoh corporate brand and strategic objectives.Include development and maintenance of understanding of Ricoh business technology requirements. Provide service and maintenance to Ricoh Business machines, production machines and manage all new Multi-Functional Device (MFD) installations and associated network requirements.

Responsible of identify new Central Business Equipment customers ascertain their MFD requirements provide sale quotations and technical advice relating to Minolta and Canon MFD.Work closely with service channels to ensure that all, services and support needs are met, ensuring good relationships between the Sales team and the service team. Develop and deliver training packages tailored to the customer needs, provide on-going customer support and advice to new and existing clients Work collaboratively with multiple teams to facilitate and enhance business resolutions.

leadership and co-ordination of a team of technical specialists across the Northern Territory, providing innovative business technology products and solutions and customer service in accordance with Connected Solutions Group strategic objectives. Duties Include development and maintenance and understanding of Xerox business technology requirements. Provide service and maintenance to Xerox Business machines and production machines manage all new Multi-Functional Device (MFD) installations and associated network requirements.

Part of a team of technical specialists across the Northern Territory, providing innovative business technology products and solutions and customer service in accordance with SBA Distributors strategic objectives. Duties Include development and maintenance and understanding of Small business machine business technology. Provide service and maintenance to Sharp, Ricoh, Minolta and Canon Business machines and general office machines manage all new Multi-Functional Device (MFD) installations and associated network requirements.Completed electronics technician apprenticeship.