Brian Roe Email & Phone Number

Pendleton, Or, Us

• Handle incoming calls from veterans requesting scheduling, cancelling, and verifying appointments.• Assist veterans with medication refills and renewals and sending consults to pharmacy.• Send messages to provider and other team members.• Update veterans on procedures such as related to COVID-19 and current flu shot locations.• Transfer calls to appropriate areas as needed.• Use Cisco, Vista, CPRS, and TRM programs to fulfill requests.• Work independently or with a team.• Use of Microsoft Office and SharePoint programs.• Report errors, complaints, and compliments to members of leadership team.• Verify veteran demographic information to provide accurate details.

Pendleton, Oregon

• Maintenanced machines and equipment.• Conducted emergency laboratory tests as needed for clients.• Kept area and equipment clean and orderly.• Troubleshoot equipment issues.• Maintained a positive working environment.• Calibrated machines against a quality control.• Maintained an open communication with technicians and other office personnel.

• Observed buildings and surrounding area to maintain a secure atmosphere• Reported suspicious behavior and findings.• Completed daily paperwork including officer compliance, vehicle logs, training logs, and patrol logs. • Gathered paperwork and emailed to appropriate parties.• Enforced policies and procedures.• Reported and reprimanded officers not following procedures and policies.• Maintained accurate time sheets.• Amended officer schedules to provide adequate coverage.• Trained officers on new policies and procedures.• Conducted random security audits to maintain current knowledge and skills.

Danville, California

• Track and count inventory on an ongoing basis and enter data accurately into the company database.• Oversee the transfer of goods and services to streamline business operations and schedule shipments to and from warehouse.• Plan strategically to ensure unhindered flow of products by developing and implementing support procedures.• Predict requirements for raw materials and determine supply schedules accordingly.• Resolve operational problems during transportation of goods through communication between transport, suppliers, vendors, and retailers.

Pleasanton, Ca

• Fielded and resolved customer concerns and ensure fast, friendly, and clean customer experience with a professional attitude.• Supervised cash management to ensure accuracy between cash recycler machine and cashiers’ tills.• Perpetuated a high level of communication between management team and cashiers.• Regulated and maintained a balance between customer needs and staffing. • Trained associates on policy and procedures.• Scheduled computer-based learning assignments for associates.• Maintained a strong level of communication between management team and associates.

Pendleton, Or

• Guaranteed fast, friendly, and clean customer experience and remedied any concerns.• Ensured accurate cash management between cash recycler machine and cashiers’ tills.• Liaised between management team and cashiers.• Composed and updated cashier binders, allowing cashiers to stay up to date on policy and news.• Trained associates on policy and procedures.• Created and maintained a binder of current policies.• Scheduled computer-based learning assignments for associates.• Reviewed training modules with associates checking for understanding and retention.

Pendleton, Or

• Monitored all participants to ensure safe, fun, and exciting activities as well as maintained a high energy environment.• Instructed participants on new skills in a wide variety of individual and team sports and served as referee for multiple games and sports.

Hermiston, Or

• Delivered high level customer service to a wide variety of customers.• Liaised between warehouse and Home Office associates to find solutions to warehouse problems.• Utilized power equipment to organize freight and coached associates on safe operation of power equipment.• Executed weekly audits of freight in problem’s area.• Preserved a clean work area.• Resolved problem freight by advising receiving and shipping associates.• Trained associates on policies and procedures.