Brian Ruffo Email & Phone Number

Bellevue, Washington, United States

Bellevue, WA

Maintained and expanded relationships with major accounts around the Northwest.Gained insight into customer business process and requirements to better provide consulting resources who exceed customer expectations. I've personally interviewed all consulting resources we place with our customer base (approximately 150). These include BI Developers, Data.

Bellevue, WA

Our mission at DLI is: "To revolutionize consulting with a 'golden-rule' approach. We work with passion and intensity, remembering that life is too short not to have a sense of humor." DLI started with three of us and we now have 150 consultants. My role is both managing consultant and account manager. All of my "contract positions" since 2007 have been.

Redmond, WA

Working in Microsoft's Operating System Group as an enterprise BI architect. Pushing a top-down business objective-driven methodology for defining title performance and in-game telemetry reporting requirements for Xbox Fitness, Nike+ Kinect Training, Project Spark, National Geographic, PlayFit, Kodu, and all of the new Microsoft HoloLens titles. Rolling.

Redmond, WA

Brought back into the organization (see position under Revel below) to assist the Product Manager with new “all up” implementation based on new business requirements. Worked with 8 countries to define a global events business process. Captured business requirements (BRD) from newly defined events process. Defined and clarified new global set of business.

Seattle, WA

Brought in to assist in the creation of a business intelligence solution for Amazon’s Flexible Payment System. Responsible for rolling out a central reporting solution to show aggregated and detailed accounting data from 3 disparate systems. Worked with stakeholders to identify issues created by cross-system dataflow between order to cash (OTC) and AR tied.

Redmond, WA

Acted as Product/Program Manager for the implementation of a global Workshop management solution in the Microsoft Premier services organization. Starting with the requirements from five subsidiaries, performed business process modeling and a gap analysis to identify the best technical solution. Performed business process reengineering to create a signed.

Redmond, WA

Performed product privacy reviews for internal and externally facing products. Made recommendations to product teams to keep software in compliance with Microsoft's privacy standards. Facilitated legal review and sign off of product compliance and privacy statements. Built a tool to automate privacy statement creation.Technology used: InfoPath, XML, and VBA

Bellevue, WA

Redmond, WA

Worked as Product Manager on the Microsoft World Wide Events platform. Started 80% into a troubled release as a smoke jumper resulting in a successful rollout within 1 month of the original go-live date. Grew system usage from 3000 to 5000 internal users. External customer registrations grew from 3 million to 6 million per year. These increases were due to.

Worked with project team to refine business requirements and build technical designManaged project based on broad business requirements and a tightly defined scope and budget.Starting with a proof of concept, managed the design, build, test, and rollout of MS CRM.Methodology used: WaterfallTechnology used: MSCRM, Transact-SQL, and SQL Server

Bellevue, WA

Built and managed a CRM practice with 15 consultants in the Northwest. This team successfully implemented MSCRM at Getty Images, DBSI, Alaska Federal Credit Union, Boeing (Military Division), and PAML (Pathology Associates Medical Laboratories).

Seattle, WA

Managed the implementation and integration of MS CRM. Worked with project team to define, establish and ensure completion of all program milestones and to maintain a disciplined adherence to timelines and budgets. Drove team to meet revenue goals and other performance metrics. Worked with internal clients to develop and support the strategic vision for the.

Snoqualmie, WA

Managed 4 direct reports and 2 - 10 consultants. Successfully implemented a Key User Group approach to project management and project prioritization.Ran global process consolidation project resulting in a single Marketing, Sales, Service, and Support processes in the UK, Germany, Benelux, Japan, and North America.Implemented SFA to facilitate sales.

During this time I spent two years working as an independent contractor. The companies below represent a highlight of my customer base. Aptimus, formerly FreeShop.com (12 month retainer)Conducted detailed sales modeling meetings to map out a formal sales process Customized Aptimus' Onyx CRM implementation to incorporate new sales methodology.Created sales.

Bellevue, WA

Carlson Marketing - Budget Rental Car "Perfect Drive" Program (8 month project)Held detailed process modeling meetings to gain knowledge of Budget Rental Car's Perfect Drive loyalty programConfigured Onyx to track customer car rentals, points earned, customer service issues and point redemptionsImported over 4 million records from Budget's mainframe into.

Seattle, WA

Federal Way, WA