Brian Scherer Email & Phone Number

United States

-Design, emplace, maintain and support pc's, peripherals and LANs residential and commercial-Customized PC build, repair, upgrade, and support both software and hardware- Perform diagnostics and preventive maintenance-Ensure small business solutions have proper AV, backups, image standardization, networking-Create and maintain Active Directory computer and user accounts-Create and maintain MS Exchange accounts and server administration

Louisville Ky

-Veeam Backup and Replication-Backup all infrastructure and servers to local HP Storeonce with replication to Wasabi cloud Scale out Repository-Full M365 Suite implementation, configuration and administration-Zerto Disaster Recovery replication between Prod environment and offsite DR.-Setup, configuration, migration and administration of Exchange 2016 on prem to M365,maintaining a Hybrid exchange solution for older on-premise applications-Barracuda Email Gateway Defense-Monthly Windows Server patch management testing, approval and implementation-Build, maintain, secure and upgrade VMWare production and DR environments-HP Storeonce storage, HP ProLiant Server Esxi Hosts, HP Nimble storage-Active Directory and Group Policy Management-Cisco Duo Multi-Factor Authentication-Microsoft Azure AD Hybrid Cloud-KnowBe4 phishing campaigns and Phishrip email integration

Louisville, Kentucky Area

-Administration of O365 environment to include Azure AD.-Maintain and develop Active Directory structure/accounts/groups/and group policies for Domain environment-Responsible for data encryption technologies on endpoints. Dell Data Protection, Bitlocker and EX05 management -Maintain security for all endpoints utilizing Symantec Endpoint Protection and Carbon Black-Research test and apply critical windows updates to all windows servers. -Manage all NTFS file permissions and user security access on multiple windows file servers.-Fully administer company mobile account and user support/data usage for all smart phones and wireless cards as well as security through MobileIron mobile device management- Administer Exchange 2010 environment for all user accounts, mail flow, distribution lists, server uptime and failover management. Migrate on Prem Microsoft Exchange to O365 hybrid solution.-Deploy and administer Syncplicity, a cloud-based file sharing system, used also as a backup and data management for remote users with one click ability to wipe company data from a compromised laptop. -Manage all windows-based Print server services and driver deployment/upgrades.-Research and deploy SmartDeploy imaging software to bring new/replacement laptop deployment time down to a minimum and ensure all Company assets are licensed and running the same Windows Core Image. -Administer/build/maintain/troubleshoot VMWare environment that includes 50 VM’s both production and developmental-Build and maintain Call Tree IVR’s for all company toll free #’s to include ensuring proper call routing and transfers.-Deploy and maintain ManageEngine solutions to include ADAuditPlus, ADSelfServicePlus and ADManagerPlus-Administration and user support for Veeva Vault PromoMats and Vault Quality.-Backup and Restore Administration utilizing Veritas Backup Exec 2010-21.1

Louisville Ky

-Hardware and software support on physical and virtual MS Server’s OS 2003, 2008 R2, 2012. Standalone servers, Hyper-V hosts, clustered servers-Virtual server support utilizing System Center Virtual Machine Manager 2010-2012, MS Hyper V -Backup administration, management, restore and troubleshooting using Symantec BESR 2010, MS Data Protection Manager 2007, 2010, 2012 and Altiris Management Platform. Providing Disaster Recovery solutions to over 2000+ physical and virtual servers-Administration, and support of shared Hmail servers hardware, software and accounts-Support provided for IIS, MYSQL, MSSQL, DNS records in a shared hosting environment-Customer support for network connectivity, TCP/IP, Firewalls Ethernet switching, SNMP-Demonstrated strong problem solving with excellent verbal and written communication

-Fully support the help desk analyst in their day to day troubleshooting and administration-Responsible for OS, hardware, and software upgrades to over 1500 pc’s nationwide-Asset management for all laptops, desktops, and printers nationwide-Troubleshoot and repair all hardware\software\network related issues nationwide -Responsible for the rollout of all new users pc’s, laptops, iMacs and Macbooks-Administration and creation of user and pc accounts through Active Directory-Solely responsible for all training sessions hardware/software needs -Research, test, and install critical updates and service packs to Windows OS and Office products -Provide support on difficult issues the help desk analysts need resolution to -Maintain and administer security for Cisco wireless networks thorough Secure ACS server -Extreme concentration on customer service onsite, via email and phone-

-Extensive phone support of Win 9x, NT, 2k, Novell, Outlook-Detailed support for VPN users, printers, MS office, third party software-Concentration on first call resolution and customer satisfaction in a high call volume center

-Electrical/Mechanical systems design installation, repair, and maintenance-Extreme proficiency with customer phone and on-site support-Highly capable in troubleshooting and solving problems efficiently

-Configure, schedule, repair and emplace end users for DSL connectivity-Depot level repair on end users PC's and peripherals-Extreme concentration on limited down time and cost effectiveness

-Troubleshoot, repair, and maintain sophisticated, multi Radar remote sites-Ensure important voice and data communications between multiple sites-Train military pilots on threat radar characteristics and evasive tactics

-Detailed maintenance, logistical support, troubleshooting and repair-Ensure voice and data communications between island and mainside

Yuma Az

H.A.W.K missile defense Radar Technician

-Extensive technical troubleshooting, maintenance, and repair of multi radar sites-Leader, Supervisor, trainer, and motivator of personnel in a highly technical field-Logistical research, planning, and implementation

Mcse

Radar/Electronics

Numerous classes in electronics, leadership, logistics, and preparation

Education record

Education record

General education classes ·