Brian Schultz Email & Phone Number

San Luis Obispo, California, United States

Uses Agile philosophy to plan and execute technical projects ranging from smaller scale initiatives to high effort and high impact projects.Coordinates staff, sponsors, ops teams, leadership, subject matter experts, and security at each appropriate stage of the project lifecycle from intake and initial planning through to project completion and lessons learned.Leads project intake, daily standups, vendor communications/consultations, work breakdown, working sessions, sprint planning, initial planning, sprint reviews, and retrospectives.Communicates progress through weekly status updates and escalates issues to project sponsor for additional guidance or resourcing.Application of Jira toolset (Kanban and SCRUM) and the ITS wiki space as the primary project management tools. Leads internal initiatives to better improve the customer service experience and set initiative creation standards.

San Luis Obispo, California Area

Managed the Student Affairs service desk technician team (12-14 team members). Service Desk tier 1 support included wired and wireless network infrastructure configuration, division-wide hardware and software installations and troubleshooting, and device support – all provided via in-person, phone calls, or ticket requests.Maintained a fun, productive, and flexible work environment for employees with an emphasis on the best possible customer experience through best practices or creative problem-solving.Managed recruiting, training, work schedules, performance improvements/evaluations, coordinating teams for large network projects, and assigning daily work to meet department needs.Led Student Affairs Technology procurement activities by generating quotes, evaluating alternative products, conducting assigned purchasing, and coordinating delivery.Managed and maintained all Student Affairs technical equipment inventory.Planned and executed operational projects with a focus on client satisfaction through effective cross-departmental communication with sponsors and end-users.

Westlake Village

Provides full publisher support and optimization techniques.Performs 20-point site inspection for NAI and IAB compliance and the publisher integration onto the VCM network.Assists and trains publishers on proper set up and management of accounts.Monitors network publishers for performance, traffic, and content quality. Generate sales leads.

Westlake Village, Ca

Leadership training program. Department shift work covered Digital Print Room, Warehouse & Fulfillment, and Print Prep.

San Luis Obispo, California Area

Responsible for the creation and implementation of a closed network TV station for the Cal Poly University San Luis Obispo housing system. Created, filmed and edited student run television shows, commercials, and campus announcements. Developed the programming schedule of the closed network TV station.

Created a strategic marketing plan to attract college students to experience scuba diving and sign up for PADI Open Water Diver classes. Implemented marketing plan. Tracked event participation and conversion. Organized successful and well-attended on-campus events to promote scuba diving experiences. Coordinated school facilities, PADI dive centers, diving instructors and event attendees. Raised student awareness by creating and utilizing promotional materials: logos, flyers, posters, social media, promotional videos, and custom promotional products.