Brian Schwan Email & Phone Number

Waterloo, Ontario, Canada

Waterloo, Ontario, Canada

As the Manager of Commercial Operations at WUSA, I excelled in achieving departmental strategic goals and re-visioning our operations. With a focus on 24-hour operations, retail, and hospitality business units, I lead five unique business teams with a commitment to elevating our leadership team, process improvement and optimization, revenue generation, and.

As the VP Operations & Finance I was responsible for creating an annual organizational budget of $20M+. I managed the hiring, training and retention of 40+ full time and 200 part-time employees. I worked with our senior leadership team daily to implement strategic and focused strategies to enhance the services and businesses our organization provided..

Toronto, Canada Area

Humber River Hospital's motto is reinvented patient care. My role was crucial to the success of this motto. Primarily, on a day to day basis I ensured that student volunteers felt empowered to make change and to assist in providing the highest quality of care to our patients on a daily basis.As the Summer Student Volunteer Coordinator I was responsible for.

As a Resolution Officer at RBC Technology & Operations I monitored internal General Ledger Accounts and assisted in internal investigations. I provided support to branches within Canada to aide them in resolving outstanding and missing financial item. I also managed a Certified Chequing project. I managed a certified cheque process. Oversaw the investation.

Toronto, Canada Area

-Organized and implemented a migration for 1000+ applications within RBC-Communicated with managers and supervisors on project status-Was proactive and detected obstacles before they arose to ensure the migration ran smoothly-Produced reports to managers in regards to the status of the project

Newmarket, Ontario

-Organized a 35 team house league for youth ages 5-18-Ensured all volunteers were informed of up coming events such as tournaments and picture day-Created a schedule and booked floor time for the seasons-Ordered and delivered necessary equipment to teams to ensure they were prepared for the upcoming games

Newmarket, Ontario

-Ensured all customers were treated with respect and given the best service possible-Provided leadership within the team to improve customer service through training sessions. -Organized and hosted product knowledge sessions or fellow employees-Chaired ice breaker activities for fellow employees-Trained part-time employees to provide the best service to.