Brian S.

Brian S. Email and Phone Number

Restaurant Operations Leader | Experience developing teams that create memorable customer experiences and lovable meals | Process Improvement | Local Collaborations | Food & Hospitality Sourcing @ Creative Concepts NYC
astoria, new york, united states
Brian S.'s Location
United States, United States
About Brian S.

Hey there! I'm a seasoned hospitality management pro with over a decade in the food and dining industry. I'm all about creating awesome dining experiences and building strong community connections.What fuels me? Making authentic connections and helping restaurants thrive. I've been in the trenches, working to cut costs, boost sales, and make sure every guest leaves with a smile. My expertise has taken failing businesses to thriving brands with new concept implementation, and marketing campaigns that have increased review scores that bring in new and repeat patrons.At NY Concepts, I led operations for multiple restaurant spots, making sure they were firing on all cylinders. I whipped up marketing campaigns and themed events that brought in new faces and gave our brand a real boost. And when it came to expanding, I was there from picking the spot to getting the vendors sorted.But it's not just about numbers for me; it's about people. I genuinely care about my team and our customers, always aiming to create spaces where folks can come together, connect, and make memories.I'm known for keeping my cool under pressure and being a solid communicator. Whether it's sorting out the menu, managing vendors, or just making sure everyone's happy, I'm your go-to person. I'm excited about the chance to bring my skills and passion to a new spot. Let's chat about how we can make some magic together!Drop me a line anytime!

Brian S.'s Current Company Details
Creative Concepts NYC

Creative Concepts Nyc

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Restaurant Operations Leader | Experience developing teams that create memorable customer experiences and lovable meals | Process Improvement | Local Collaborations | Food & Hospitality Sourcing
astoria, new york, united states
Employees:
12
Brian S. Work Experience Details
  • Creative Concepts Nyc
    Director Of Operations
    Creative Concepts Nyc May 2015 - Present
    Led operations for six restaurant locations, achieving a 15% boost in profitability through menu enhancements and streamlined processes. Managed budgets, implemented efficient procedures, and supervised kitchen technologies, keeping labor costs below 19%. Successfully hired, trained, and developed new employees, ensuring operational excellence. Spearheaded marketing initiatives to improve brand visibility, attracting more patrons. Expanded the business by establishing two additional locations, overseeing selection, supply procurement, staffing, vendor management, and maintaining consistency with existing locations.
  • Minx
    Regional Manager
    Minx Mar 2012 - Apr 2015
    Reduced food and labor costs by 6% through revised food preparation processes, menu redesign, and adjusted pricing. Increased revenue by introducing fast-casual venues and partnering with local businesses to sublet food trucks during off-hours. Managed multi-million dollar sales volumes and created operating budgets. Improved Yelp ratings from 3.6 stars to 4.5 stars through successful marketing campaigns and staff-led customer service training. Streamlined policies, procedures, training programs, and menu development across multiple locations for operational efficiency and consistency.
  • Scruggs Llc
    Hospitality Dining Consultant
    Scruggs Llc Nov 2009 - Feb 2012
    Provided restaurant and hospitality consulting to international establishments, boosting revenue through menu and drink offering redesigns, staff training, and sourcing assistance. Overcame tech limitations, expanded offerings, standardized processes, and improved customer satisfaction. Taught English to staff, enhancing the travel experience, boosting brand reputation, and customer loyalty.
  • Patina Hotels & Resorts
    Manager
    Patina Hotels & Resorts Oct 2005 - Nov 2009
  • Santa Anita Park
    Assistant Director Of Catering
    Santa Anita Park Feb 1999 - Sep 2005

Brian S. Education Details

Frequently Asked Questions about Brian S.

What company does Brian S. work for?

Brian S. works for Creative Concepts Nyc

What is Brian S.'s role at the current company?

Brian S.'s current role is Restaurant Operations Leader | Experience developing teams that create memorable customer experiences and lovable meals | Process Improvement | Local Collaborations | Food & Hospitality Sourcing.

What schools did Brian S. attend?

Brian S. attended California State Polytechnic University-Pomona.

Who are Brian S.'s colleagues?

Brian S.'s colleagues are Stefano Caserta, Jeannette Urrego, Julie Sommers, Megan Lynam, Anna Bridgforth, Josh Rivera.

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