Brian S. Email & Phone Number

Led operations for six restaurant locations, achieving a 15% boost in profitability through menu enhancements and streamlined processes. Managed budgets, implemented efficient procedures, and supervised kitchen technologies, keeping labor costs below 19%. Successfully hired, trained, and developed new employees, ensuring operational excellence. Spearheaded marketing initiatives to improve brand visibility, attracting more patrons. Expanded the business by establishing two additional locations, overseeing selection, supply procurement, staffing, vendor management, and maintaining consistency with existing locations.

Reduced food and labor costs by 6% through revised food preparation processes, menu redesign, and adjusted pricing. Increased revenue by introducing fast-casual venues and partnering with local businesses to sublet food trucks during off-hours. Managed multi-million dollar sales volumes and created operating budgets. Improved Yelp ratings from 3.6 stars to 4.5 stars through successful marketing campaigns and staff-led customer service training. Streamlined policies, procedures, training programs, and menu development across multiple locations for operational efficiency and consistency.

Provided restaurant and hospitality consulting to international establishments, boosting revenue through menu and drink offering redesigns, staff training, and sourcing assistance. Overcame tech limitations, expanded offerings, standardized processes, and improved customer satisfaction. Taught English to staff, enhancing the travel experience, boosting brand reputation, and customer loyalty.