Brian Smith Email & Phone Number

Norfolk, Virginia Area

Operated a transit vehicle to pick up, transport and discharge passengers while adhering to transit vehicle route schedule and maintaining a pleasant and courteous manner.Conducted an external/internal visual inspection of the transit bus and pre-testing all necessary equipment, operating/safety devices, and transit bus controls for use while in service. Conducted an internal visual inspection at the end of revenue service to collect and turn-in lost items.Complete understanding and familiarization with system and safety features; geography and roadways of an assigned route and of the entire service area; traffic rules, regulations and laws, transfer points and fare structures.Reviewed time schedules and instructions for pull-outs, line service, pull-ins, and off-route tripsProvided information on bus services to passengers which include bus schedules, routes and fare information.Received and transmitted two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized HRT business utilizing judgment and discretion to ensure customer and individual safety.Maintained radio contact with CENTRAL Communication to report transit vehicle breakdown, accidents, interruptions in service, or other vital information to maintain efficient transit operations.Prepared detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required at the end of the shift.Adhered to safety rules, regulations, and Standard Operating Procedures (SOP) to ensure the well being of Hampton Roads Transit customers and employees.Ensured safe operation of HRT vehicles under adverse conditions.Collected proper fares from boarding passengers.Operated a wheelchair lift, secures passengers wheelchair and assists passengers with disabilities in boarding, riding and alighting in a safe manner which may include pushing a manual wheelchair up a particularly steep ramp.