Brian Stowers Email and Phone Number
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Brian Stowers personal email
Brian Stowers is a Senior Enterprise Account Manager at Shift4. He possess expertise in leadership, customer service, management, crm, account management and 13 more skills.
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Senior Enterprise Account ManagerShift4Wesley Chapel, Fl, Us
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Senior Enterprise Account ManagerRevel Systems Oct 2023 - PresentUnited States -
Enterprise Account ManagerRevel Systems Jan 2022 - Oct 2023United States
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Account ManagerNcr Corporation Aug 2014 - Jan 2022Tampa/St. Petersburg, Florida AreaOperate as the lead point of contact for all matters specific to new site product sales.Contact, instruct, and guide franchisees through the deployment life cycle.Providing detailed information and status to management and executive team on trends, forecasting and potential issues when required.Manage and maintain internal/external communications and responses from the customer base.Build and maintain strong, long-lasting customer relationships.Assist with high severity requests or issue escalations as neededLead team in upgrade equipment projects, rollouts, and scheduling.Define areas of opportunity for to promote efficiency in processes and procedures. -
Client Service ManagerNcr Corporation May 2006 - Aug 2014Alpharetta, GaServed as the liaison between the Project Team and internal service groups from design to implementation to ensure that Radiant is prepared to meet contracted service levels.Ensured proper expectations are set with the project team and client on internal services policies and procedures; works cross-functionally to change policies and procedures as neededFacilitated communication between Client, Account Manager, Logistical teams, and order tracking.Worked with Client, Account Manager and Deployment for forecasting new installations issue management.Proactively monitors and manages compliance and quality of post-sales and implementation services as defined in the Hardware Support Service Level Agreements.Attended trade shows, exhibitions and events.Coordination, deployment and monitoring of installations and software upgrades.
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Manager, Call CenterGeorgia Technology Authority Oct 2000 - May 2006Atlanta, Georgia, United StatesDeveloping and implementing effective marketing plans for call center services.Manage and support existing accounts while working to generate additional income.Serve as a liaison between the constituents and the vendors.Coached and developed staff on areas of opportunity to improve team performance.Develop effective marketing plans utilizing our services to potential entities planning to join the state portal.Providing assistance to existing and prospective customers in the areas of implementation and transition, training and ongoing customer service support.Works with Data Management to ensure all sites are represented appropriately in call tracking utility and billing software. -
Manager, Call CenterQwest Communications Dec 1995 - May 2000Greenville, South Carolina, United StatesManager, Internet & Business Customer Care CentersAnalyze customer needs and provide solutions for improved products and services.Enhancing customer service and profitability (depending on industry) through effective management of all operational issues.Administration of human resources policies, programs, practices for call center management and entry level staffing.Developed and implemented priority response measurements and user surveys & evaluations.Maintained account plans for key customers.Responsible for building relationships with information operations contacts as well as customers. -
Customer Service RepresentativeNationwide Insurance May 1990 - Aug 1993Columbus, Ohio, United StatesCSR for Best of America product
Brian Stowers Skills
Brian Stowers Education Details
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Busniness Administation
Frequently Asked Questions about Brian Stowers
What company does Brian Stowers work for?
Brian Stowers works for Shift4
What is Brian Stowers's role at the current company?
Brian Stowers's current role is Senior Enterprise Account Manager.
What is Brian Stowers's email address?
Brian Stowers's email address is br****@****ncr.com
What schools did Brian Stowers attend?
Brian Stowers attended American Intercontinental University, Ball State University - College Of Business.
What are some of Brian Stowers's interests?
Brian Stowers has interest in Health, Education, Economic Empowerment.
What skills is Brian Stowers known for?
Brian Stowers has skills like Leadership, Customer Service, Management, Crm, Account Management, Vendor Management, Team Leadership, Call Centers, Project Management, Sales, Operations Management, Salesforce.com.
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Brian Stowers
San Diego, Ca4gmail.com, flow397.com, wildtribute.com, wildtribute.com3 +180190XXXXX
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Brian Stowers
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