Brian Tate Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

-Local IT support for SF Bay Area, Silicon Valley, Sacramento, and Chicago offices-Troubleshooting for Windows 10/11 and Mac OS desktops and laptops-Troubleshooting and corporate mobile device setups: iOS, Android-Troubleshooting local and remote network issues-Software experience includes: Microsoft Office 365, Google Workspace, Azure AD-Managing user.

San Francisco, CA

-Troubleshooting for Windows 7 and Mac OS X-Troubleshooting for mobile devices including iPhone, Android, and iPads-Software experience includes: Microsoft Office 365, VMware Fusion, Cisco VPN, OKTA-Creating and managing spaces for collaboration using Confluence and Sharepoint-Managing user accounts and group membership in Active Directory-Assigning.

Milpitas, CA

Troubleshooting for Windows 7 and Windows 8 laptops and desktopsTroubleshooting for mobile devices including iPhone, Android, and tabletsSoftware experience includes: Microsoft Office 2013, Active Directory, Cisco VPNSupport remote users via Bomgar Remote Management ConsoleImage and deployment for Dell and Lenovo laptopsLaptop hardware replacement.

Sunnyvale, CA

Provided troubleshooting for multiple operating systems: Mac OS X 10.9, Windows 7, iOSSoftware experience includes: Microsoft Exchange 2010, Active Directory, VPN, VMWare, MS Office SuiteSupported field sales employees using the remote management tool WebexAssisted 10-20 customers daily using telephone, email, and face-to-face interactionsHandled 10-20.

Redwood City, CA

Provided troubleshooting multiple operating systems: Mac OS X 10.7, Windows 7, iOSProvided troubleshooting for printers, wireless routers, and mobile devicesSoftware experience includes: VPN, VMWare, MS Office Suite, iTunes, Apple Mail, and Google AppsSupported field sales employees using the remote management tools Bomgar and WebexSupported over 80,000.

Chicago, Illinois

Set up and maintained network infrastructure for 2012 Bank of America Shamrock ShuffleTroubleshooting for Mac OS X Windows XP, Windows 7, network, and printing problemsProvided desktop and field support for over 300 marathon officialsGhost imaged over 100 laptops using Windows Server 2003Laptop repair including, but not limited to, adding RAM and replacing.

Chicago, IL

Set up and maintained network infrastructure for 2011 Bank of America Chicago MarathonProvided desktop and field support for over 300 marathon officialsAdministered protocol to 40 team members for office moveTested network configurations on new floor for office moveImplemented network drive and configured wireless access pointsTroubleshooting for Mac OS X.