Brian Tee Email & Phone Number

Waterford Township, Mi, Us

Southfield, Mi

Helped support the operations center through 24-hour monitoring. Responded to audible and visual alarms by creating trouble-tickets, troubleshooting the causes, and escalating accordingly. Provided telephone support and responded to support requests from the Network Management Center, Enterprise customers, and internal HNS support teams. Assisted with maintenance windows with Field Support Group and Smarthands support.

Bingham Farms, Mi

Responsible for scheduling and ensuring commercial advertisements air on cable networks per a client's contract. Maximized billing opportunities by evaluating sold and scheduled inventory and adjusting commercial placement. Reviewed the status of client's advertising schedule. Revised and replaced instructions for advertising broadcast schedules. Sent final schedules to insertion department. Assisted in the maintenance of files.

Bingham Farms, Mi

Supported the linear ad insertion business through 24-hour surveillance and daily system maintenance. Maintained and operated schedule delivery processes. Created reporting tools, documentation, and processes using Excel and SharePoint. Prepared project plans and modified reference files and scripts for planned channel launches.

Troy, Mi

Monitored client automated processing schedules, electronic file transmissions, and system backups along with resolving any issues in a timely manner while making sure system uptime obligations were met.• Monitored automated nightly schedule for any job aborts or hung jobs and resolved when able or escalated when necessary.• Monitored and logged all incoming and outgoing transmission files, along with researching, resolving and escalating any issues appropriately• Monitored and reported any system problems or equipment failures.• Completed all required operating records such as shift turnover reports, problem logs, and ticket requests.• Experience using an automated scheduling package (TIDAL).

Maintained media necessary for the operation of the computer systems, including a variety of magnetic media, optical media, online media, and print media. Performed daily shipping and receiving tasks, managed inventory of computer equipment and supplies, and maintained records of those activities.• Performed daily tape insertion requests and offsite media transfers.• Managed quarterly audits for business units operating out of the data center.• Collected deliverables and participated in audits.• Assisted Facilities manager with cabling requests and new equipment installation.• Created and maintained procedures for the tape library.• Provided support to business units located in the data center.• Assisted IT Department with employee network and workstation related issues.• Compressed and encrypted data on to media to be distributed to clients.

Replaced defective source equipment and security devices. Experience in setting up and maintaining Desktop computers, Laptops, printers, monitors, speakers, audio equipment, DVD Players and VCRs, Digital cameras and camcorders, Flat-panel and tube televisions. Trained customers and employees on use of products, displays and store equipment.

Ferndale, Mi

Staged music and commercials for airplay according to station's program and as-advertised log.Recorded meter readings on FCC transmitter log. Recorded and edited commercials from CD, reel, and remote computer to cartridge for use on the air. Experience with Audio mixing console, reel-to-reelmachines, cart machines, DAT machines and digital audio editing. Also filled in for airshifts and as a board operator.

Associate'S Degree, Computer Support Engineering Technology

Developed skills required to install, diagnose and repair devices at the PC desktop, the Local Area Network (LAN) and Wide Area Network.

Diploma, Radio & Television

Studied various aspects of video production, including equipment operation, studio operation, non-linear editing, radio production.