▪ Implemented safety regulations, including inspecting program spaces prior to programs starting▪ Prevented hostile environments by addressing customer complaints▪ Provides information on services and programs offered in Recreation Centres▪ Supervise staff members to efficiently perform tasks▪ Resolves internal conflict such as staff members unable to come in for work

Engaging with children of all ages through sports and activities in ‘After School Program’ and facilitating ‘Friday Fun Night’.

Consolidating various expense reports and coordinating across departments for fixing reporting parameters• Documenting the business process flow / flow of documents through GL thereby assisting in creating SOPs accordingly• Assist in developing various financial reports to be presented to management and support in creating and stabilizing system reports for the same• Prepare adhoc reports to management as required• Prepare sales variance analysis by comparing actuals against Budget, Standards, & Forecast at a customer & item levels• Calculate and analyze key spending areas (PPV, Freight, Handling & Storage, Rebate, Promo etc.) and perform root cause analysis on key variances. (Actuals vs. Budget, Standards or Forecast)

- Conduct research and analysis on the agri-food industry and rural communities in Ontario and write reports on research conducted for internal and external clients- Conduct research on foreign buyers and investors for investment attraction and trade promotion- Conduct surveys to gain feedback on events and programming, and analyze and present results- Assist with the development of marketing materials for a variety of events and programming- Assist with the planning, coordination and execution of events, including event set-up/take-down- Attend client calls and agri-food industry facility tours with staff- Assist in maintaining and updating data in client management systems, social media, and websites

 Analyzed quantitative data and translated into easily readable material to present to the Social Media Team with Microsoft Excel Achieved maximum positive media exposure by using various forms of media channels such as Twitter, Facebook and Instagram to provide inciteful information about future events  Devised an effective approach to increase social media engagement on TD Jazz Niagara’s Facebook Post Engagement by 20% using tags and collaborations with other partners Organized structured and unstructured data using Microsoft Excel and Word to uncover trends and inconsistencies Devised a plan to identify prospects to partner with and cold called businesses to work with the organization resulting in a 25% increase in business partnerships

[Website Optimization]• Help identify e-commerce opportunities and best practices• Developed and optimize web page on Shopify, including: front-end design, SEO optimization, content management, etc.[Operations]:• Coordinated new product launches by managing product data; updated X product listings weekly and ensured error-free content