Brian Tolbert

Brian Tolbert Email and Phone Number

Senior Director of Customer Support @ Civitas Learning
Austin, TX, US
Brian Tolbert's Location
Austin, Texas, United States, United States
Brian Tolbert's Contact Details

Brian Tolbert personal email

n/a
About Brian Tolbert

Brian Tolbert is a Senior Director of Customer Support at Civitas Learning. He possess expertise in enterprise software, business intelligence, management, business analysis, leadership and 11 more skills.

Brian Tolbert's Current Company Details
Civitas Learning

Civitas Learning

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Senior Director of Customer Support
Austin, TX, US
Employees:
151
Brian Tolbert Work Experience Details
  • Civitas Learning
    Senior Director Of Customer Support
    Civitas Learning
    Austin, Tx, Us
  • Civitas Learning
    Director Of Customer Support
    Civitas Learning Mar 2021 - Present
    Austin, Tx, Us
  • Civitas Learning
    Customer Support Manager
    Civitas Learning Aug 2020 - Mar 2021
    Austin, Tx, Us
  • Operation Turkey
    Executive Director And Chairman
    Operation Turkey Mar 2010 - Present
    Austin, Tx, Us
    Our mission is to provide meals to the homeless and less fortunate throughout the United States. My duties include...• Providing leadership in developing and carrying out organization and financial plans with the Board of Advisors.• Ensure the Board of Advisors are kept informed of the condition of the organization and factors that affect it.• Promote active participation of 30,000+ registered volunteers in cities throughout the United States.• Organize fundraising activities and actively seeks sponsors to ensure adequate funds are available to carry out our mission.• Develop and implement a strategy to increase the number of volunteers and cities the organization operates in.• Mentor leaders in various cities the organization operates in.
  • Planview
    Business Intelligence Customer Care Manager
    Planview Aug 2013 - Jul 2020
    Austin, Tx, Us
    We are the portfolio management market leader, enabling decision-makers across the enterprise to balance strategy with people and money. With a singular focus on portfolio management, we are the only company combining customer-driven software, unmatched domain expertise, and proven best practices to solve each customer's unique business problems.
  • Planview
    Business Intelligence Customer Care Consultant - Team Lead
    Planview Aug 2007 - Aug 2013
    Austin, Tx, Us
    We are the portfolio management market leader, enabling decision-makers across the enterprise to balance strategy with people and money. With a singular focus on portfolio management, we are the only company combining customer-driven software, unmatched domain expertise, and proven best practices to solve each customer's unique business problems.
  • Austin Radiological Association
    Senior Business Analyst
    Austin Radiological Association Sep 2005 - Jan 2008
    Provide subject matter expertise and technical guidance during all phases of projects using the system development life cycle. Takes hands on approach with technical resources to design and implement solutions to fulfill current and future business reporting needs. Managed a team of 2 Data Analyst.
  • Dun & Bradstreet
    Senior Customer Support Technician
    Dun & Bradstreet Mar 1998 - Apr 2005
    Jacksonville, Fl, Us
    Provide technical guidance to internal and external customers during pre/post sales, implementation, and maintenance of D&B products and services.• Designed, implemented, and maintained D&B’s test lab. • Improved cost savings by reengineering consultants and sales reps product update process.• Provided feedback to development, product mgrs, marketing, and mgmt on quality improvement.• Assisted customers with creating and implementing backup and recovery plans.• Created custom scripts and crystal reports for customers.• Increased the effectiveness of D&B’s support staff by training them on various aspects of technology, database mgmt, and customer service.• Ensured on time delivery of the Risk Assessment Manager – Enterprise (RAM) software application by developing test plans, leading acceptance testing, and reporting test results to the QA dept.• Coordinated activities and assisted the organization during the global outsourcing initiative to India.

Brian Tolbert Skills

Enterprise Software Business Intelligence Management Business Analysis Leadership Saas Sdlc Strategy Outsourcing Training Project Portfolio Management Business Process Improvement Software Development Life Cycle Testing Vendor Management Quality Assurance

Brian Tolbert Education Details

  • Texas State University
    Texas State University
    Business Administration
  • University Of Phoenix
    University Of Phoenix
    Information Technology

Frequently Asked Questions about Brian Tolbert

What company does Brian Tolbert work for?

Brian Tolbert works for Civitas Learning

What is Brian Tolbert's role at the current company?

Brian Tolbert's current role is Senior Director of Customer Support.

What is Brian Tolbert's email address?

Brian Tolbert's email address is bt****@****iew.com

What is Brian Tolbert's direct phone number?

Brian Tolbert's direct phone number is +151249*****

What schools did Brian Tolbert attend?

Brian Tolbert attended Texas State University, University Of Phoenix.

What skills is Brian Tolbert known for?

Brian Tolbert has skills like Enterprise Software, Business Intelligence, Management, Business Analysis, Leadership, Saas, Sdlc, Strategy, Outsourcing, Training, Project Portfolio Management, Business Process Improvement.

Who are Brian Tolbert's colleagues?

Brian Tolbert's colleagues are Brinda Mistry, Nisha M, Nova Davidson, Vijay Khape, Pavithra R, Gina Chase, Juan Premoli.

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