Brian Trapp Email & Phone Number

Secaucus, New Jersey

• Oversee and manage the implementation of print communications for health care clients
• Monitor the ongoing performance and success of each assigned campaign and address any opportunity for process improvement
• Ensure that all programs are meeting client expectations within compliance while adhering to service level agreements
• Develop and maintain good relationships with clients
• Provide clients with routine updates on campaigns and projects as well as offering solutions to products and services based on their business needs
• Collaborate and effectively communicate with multiple stakeholders within the organizationthroughout the development cycle of a project

Franklin Lakes, New Jersey, United States

• Served as the point of contact for content set-up for multiple Medicare Part D communications
• Mitigated risks by setting up timelines, tracking documents and spreadsheets for set-up statuses
• Collaborated and communicated with business partners such as Marketing and legal teams
• Leveraged data into reporting metrics using Oracle SQL
• Elicited, analyzed, and translated compliance requirements to technology teams
• Manage the delivery of communication set-up on time within compliance

Franklin Lakes, New Jersey, United States

• Responsible for creation of outbound Medicare Part D member print communications
• Gather and document print communication requirements
• Coordinate and lead production status meetings with internal team & business partners
• Communicate client/compliance requirements to technology partners