Brian Watson Email & Phone Number

United States

Demonstrates the ability to effectively multitask while installing equipment and handling multiple questions from peers and trainees. Able to learn new software programs quickly to apply in the field and produce better results in a timely manner. Provides technical and customer service support to team members by phone and in person. Recognized for providing great customer service to all customers. Thoroughly explains all aspects of running system to customers. Manages all areas of installation… Show more Demonstrates the ability to effectively multitask while installing equipment and handling multiple questions from peers and trainees. Able to learn new software programs quickly to apply in the field and produce better results in a timely manner. Provides technical and customer service support to team members by phone and in person. Recognized for providing great customer service to all customers. Thoroughly explains all aspects of running system to customers. Manages all areas of installation procedures in a professional manner. Installs, repairs, and troubleshoots equipment and systems with ease. Show less

Marietta, Georgia, United States

Troubleshot and resolved internet connectivity, general software, and hardware issues. Reassembled equipment effectively after completed repairs. Installed coax cables inside businesses, mounted and fastened control panels, sensors, and video cameras. Briefed and trained new team members on procedures and project goals. Examined systems to locate problems such as loose connections, broken or faulty equipment.

Miami, Florida, United States

Work independently in customer's homes and outdoors to install XFINITY products efficiently. Build rapport with customers on each visit by presenting extraordinary customer service to differentiate and promote the company brand. Awarded five-star certificate for good metrics. Recommended alternate items and services to satisfy the customer’s needs and preferences to ensure the best results for requested amenities.