Brian Watson Email & Phone Number

Mckenzie, Tn, Us

Jackson, Tn

Developed strong client relationships through consistent communication and exceptional customer service.Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.Reduced repair times by creating an organized system for tracking tools, parts… Show more Developed strong client relationships through consistent communication and exceptional customer service.Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.Reduced repair times by creating an organized system for tracking tools, parts, and resources.Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.Performed troubleshooting and diagnosis on malfunctioning equipment.Inspected equipment to identify areas of wear or causes of malfunctions.Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.Maximized equipment lifespan through diligent monitoring of usage data and proactive replacement recommendations.Reduced downtime for machines through proactive identification and resolution of technical issues. Show less

Polch, Rhineland-Palatinate, Germany

Enhanced customer satisfaction by efficiently addressing and resolving service issues.Streamlined service coordination processes for improved team productivity and response times.Managed a high volume of client requests, ensuring timely and effective service delivery.Oversaw the scheduling and dispatching of drivers, maximizing efficiency and minimizing delays in service delivery.Resolved customer complaints and issues to drive satisfaction and loyalty.Collaborated with… Show more Enhanced customer satisfaction by efficiently addressing and resolving service issues.Streamlined service coordination processes for improved team productivity and response times.Managed a high volume of client requests, ensuring timely and effective service delivery.Oversaw the scheduling and dispatching of drivers, maximizing efficiency and minimizing delays in service delivery.Resolved customer complaints and issues to drive satisfaction and loyalty.Collaborated with cross-functional teams to optimize service operations and improve client experiences.Ensuring on time deliveries i.e. just in time, next day & fix appointments.Redirecting shipment of goods to applicable destination, i.e. rejected shipment due to damage, missing items, false goods or addresses.Training and instructing drivers how to use company equipment i.e. loading & delivery scanners, pallet jacks, & company computer systems.Assisting the damage control department if shipment of goods were damaged before or after deliveries. Show less

Hamburg Area, Germany

Weiterbildung Fachkraft Groß- und Außenhandel / Zoll

Brake

Improved system efficiency by diagnosing and resolving technical issues promptly.Enhanced customer satisfaction with timely resolution of complex technical problems.Attaining quotes of damage with trucks/trailers in workshops, while also regulating price and quality from workshop repairs.Scheduling general inspections, safety inspections & services with trucks & trailers.Assessing technical damage on company equipment & advising with the team how to prevent future… Show more Improved system efficiency by diagnosing and resolving technical issues promptly.Enhanced customer satisfaction with timely resolution of complex technical problems.Attaining quotes of damage with trucks/trailers in workshops, while also regulating price and quality from workshop repairs.Scheduling general inspections, safety inspections & services with trucks & trailers.Assessing technical damage on company equipment & advising with the team how to prevent future occurrences.Processing incoming and outgoing leasing equipment within company standards.Traveling to Netherlands & England to discuss with contractors &clients over enhancement of operations.Establishment of workshop connections throughout Europe for quick fleet repairs.Booking through Toll-Collect when systems were down and redirecting in workshop. Registering incoming and outgoing equipment through Toll-Collect Show less

Hamburg Area, Germany

Worked in various workshops, including BMW and VW, gaining hands-on experience in automotive maintenance and repair.Effectively communicated with customers and service advisors for prompt and efficient repairs.Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.Implemented preventative maintenance programs for clients to help prolong the life of their vehicles while reducing the likelihood of costly future repairs.

Ft. Benning, Georgia

Scheduled service maintenance time frame & scheduled inventory of all parts for within the workshop.Directed a team on a daily basis to ensure adequate daily results with equipment.Collaborated with a team for creative problem solving to quickly analyze problems and risks of equipment. Diagnosed electrical & mechanical problems with equipment.Reading electrical schematics for engines, transmissions, generators, heating & air conditioning units.Servicing & repairing equipment… Show more Scheduled service maintenance time frame & scheduled inventory of all parts for within the workshop.Directed a team on a daily basis to ensure adequate daily results with equipment.Collaborated with a team for creative problem solving to quickly analyze problems and risks of equipment. Diagnosed electrical & mechanical problems with equipment.Reading electrical schematics for engines, transmissions, generators, heating & air conditioning units.Servicing & repairing equipment daily/quarterly/annually. Show less

Schweinfurt, Germany

Led various projects on maintenance facilities & responsible for many logistic requirements.Planned & coordinated daily/quarterly/annually operations of the maintenance sector.Responsible for over $500,000 dollars’ worth of equipment and inventories. Troubleshooting electrical & mechanical components and reporting information on logs.Sending reports through e-mail of electrical & mechanical complications. Diagnosing defects and ordering repairs. Designed & implemented… Show more Led various projects on maintenance facilities & responsible for many logistic requirements.Planned & coordinated daily/quarterly/annually operations of the maintenance sector.Responsible for over $500,000 dollars’ worth of equipment and inventories. Troubleshooting electrical & mechanical components and reporting information on logs.Sending reports through e-mail of electrical & mechanical complications. Diagnosing defects and ordering repairs. Designed & implemented PowerPoints for a classroom sized instruction for the maintenance section. Show less

Thousand Oaks, Ca

Ensured weekly inventory management procedures. Assisted customers with products, goods, and services for the home & office.

Repaired and maintained equipment one weekend a month to develop equipment preparedness & readiness.

Diagnosed & repaired trucks and trailers that had any issues or problems. Maintained service intervals for all trucks and trailers.Installed extra electrical components for driver comfort, such as GPS units, refrigerators, & stereos.

Bachelor'S Degree, Technical Management, Diploma

Associate'S Degree, Auto/Diesel Repair

Technician Auto/Diesel

Education record