Brian Webb Email & Phone Number

Elmhurst, Illinois, United States

• Manage and secure multi-site network, including firewall enhancement, security protocol development, and vulnerability detection and mitigation across 500+ user machines using Nessus.
• Perform Office 365 migration, providing user support and integration with Microsoft Power Automate for efficient workflow automation.
• Enhance organizational security by implementing Duo for C-suite and managerial staff, developing Certificate Authority, and issuing security certificates to all web servers and user machines.
• Lead maintenance and upgrade of network infrastructure, ensuring robust server performance, network equipment functionality, and optimal uptime across all business locations.
• Specialize in PowerShell and Python scripting for automation and efficiency improvements, alongside managing Azure Active Directory and on-prem Active Directory.
• Develop and maintain virtual machine environments for network storage, domain controllers, and print servers, showcasing versatility and technical acumen.

United States

• Spearheaded team of 35 technicians, demonstrating exceptional leadership and organizational skills in increasing department productivity and work quality.
• Implemented strategic plans and training programs in collaboration with management, enhancing team capabilities and service standards.
• Played pivotal role in mentoring new technicians, ensuring high-quality workmanship and fostering culture of continuous learning and improvement.
• Managed and maintained all technician laptops and software, showcasing strong technical acumen and aptitude for IT troubleshooting and maintenance.

United Atates

• Efficiently managed helpdesk operations, including password resets and user access controls, streamlining system access and enhancing security protocols.
• Administered Discord channel, implementing integrations and webhooks to foster efficient communication and collaboration among team members and stakeholders.
• Spearheaded development and ongoing updates of organization's website, ensuring a robust and secure online presence with up-to-date information and features.

United States

• Guided and supervised a team of 18 technicians, instilling best practices for IT maintenance while promoting high performance.
• Maintained up-to-date expertise on latest training methodologies and service documents, ensuring team's skills and knowledge were current and effective.
• Played key role in onboarding process for new hires, providing essential training and support to integrate them effectively into the team.
• Acted as primary point of contact for customers, efficiently managing service write-ups and queries, demonstrating strong communication and organizational skills.

Bachelor'S Degree, Cybersecurity

Associate Of Arts And Sciences - Aas, Information Technology