Brian Weber Email & Phone Number

Rural Hall, Nc, Us

Alexandria, Virginia, Us

Seasoned IT professional with over 20 years of technical and leadership initiative providing IT infrastructure solutions, network and system administration, data security and privacy best practices, and delivering white-glove customer service.Experienced in administering productivity platforms like Microsoft Office, Teams, SharePoint, Zoom One, and Adobe Creative Cloud to enhance collaboration. Skilled in managing Active Directory, M365, Group Policy Objects, identity and permission access management. Proficient in technical writing, including authoring policies, procedures, data security best practices, presentations, and quick reference guides. Developed comprehensive onboarding and offboarding processes to ensure account revocation and data protection. Served as the primary IT SME, participating in interviews and providing documentation during security audits and assessments.Technically skilled in network infrastructure and data center management, with a strong track record in implementing incident response, risk management, and security awareness programs to enhance cyber hygiene. Successfully deployed vulnerability scanning solutions to ensure timely patching of critical assets. Managed large-scale IT and facilities projects, consistently delivering on time and within budget Managed the procurement process, including product research, provisioning, licensing, and asset inventory. Conducted thorough vendor and subcontractor assessments, including data security and privacy maturity scoring, to ensure strong vendor relationships and minimize company risk.Leveraging a unique blend of communication, strategic questioning, and active listening skills, I foster an open, collaborative environment that empowers IT professionals to excel while identifying key insights to ensure alignment across the group, keeping everyone focused on achieving the objectives. Create a positive, inclusive atmosphere that optimizes team performance and delivers impactful results.

Alexandria, Virginia, Us

Served as an essential on-call lead, managing a 24/7/365 data center, including critical network infrastructure (L3 switches, firewalls, cabling, and internet connections). Ensured high availability of on-premises Windows 2008/2012 Active Directory environment, overseeing domain controllers, servers, access control, data protection, DNS, and DHCP services. Managed wired and wireless local and wide area networks and provided comprehensive customer support.Provided hands-on team leadership and support to six direct reports across help desk, network engineering and administration, AV, telecom, and facilities functions. Performed hardware and software procurement, provisioning and deployment of end-user equipment, and software support. As tier 2/3 technician, I functioned as the help desk lead ensuring support request metrics and excellent CSAT scores were consistently achieved. Ensured the confidentiality, integrity, and availability of IT services, leading successful project execution, fostering team cohesion, and coordinating integration across IT functions. Successful migrations to Office 365 Productivity Suite and RingCentral VoIP platforms reducing application fatigue, reducing software upgrade and deployment time, and reducing annual costs by eliminating legacy PBX phone system and desk phones.Lead technical writer creating policy and procedures, quick refence guides, incident reports, DR and BCP plans, training material, methods of procedures (MOP), and standard operating procedures (SOP).

Alexandria, Virginia, Us

Lead network administrator designing network infrastructure. Installed wiring plant, fabricated network cabling, maintained IDF closets, and managed datacenter to include cooling and backup power (UPS/GEN). Provisioned, assembled, and put into production server equipment, implemented Windows Active Directory solution, managed identities and permissions, and provided excellent customer support for 300+ local users. Provisioned desktop and laptop equipment, implemented baseline security for endpoint Windows OS, installed and maintained production applications, and managed software licensing. Served as onsite hardware and software trainer ensuring customers have the resources needed to perform their work. On-call 24/7/365 for break-fix, equipment replacement, applications issues, staff relocations.