•Lead implementation of TBM (Technology Business Management) solutions for multiple clients using the Apptio platform, ensuring alignment with business goals and driving cost transparency•Provide end-to-end support for Apptio solution implementations, including data flow automation, transformation, and integration from systems of record to ensure accurate and timely reporting.•Import, transform, rationalize and automate data flow from systems of record •Collaborate with cross-functional teams to analyze complex business issues, identify key business implications from analytics, and ensure proper documentation of business requirements.•Support the development, testing, and implementation of system specifications to ensure seamless integration and operational efficiency.•Define, prioritize, and communicate initiative objectives, securing stakeholder agreement on scope and deliverables.•Provide expert guidance on TBM best practices, developing a roadmap to success and ensuring alignment with organizational goals.• Identify and communicate project risks and issues, proactively recommending and implementing solutions to mitigate potential roadblocks.•Serve as a Subject Matter Expert (SME) on Apptio and TBM processes, providing strategic insights and continuous improvements for clients.•Collaborate with IT Finance teams to manage total cost of ownership (TCO), financial metrics, and IT financial management and planning initiatives.•Design and configure custom reports in Apptio, responding to ad-hoc queries from business partners to meet reporting needs.

• Configuring the structure, rules, and logic into the strategic service based costing model and pricing toolset.• Planning and implementing changes to the design of the production service costing and pricing model, which are in accordance with defined principles, guidelines.• Working with a broad range of users and stakeholders to understand business objectives.• Capturing detailed requirements based upon user interviews and system/data analysis.• Identifying potential solutions; evaluating for technical and business suitability.• Working with user experience teams to develop effective information and visual designs.• Working closely with both IT development teams and business teams in an agile environment to ensure successful delivery and efficient use of resources.• Working with QA teams to ensure effective and appropriate testing; participating in user acceptance testing.• Continue to drive products through release, deployment, adoption and feedback to maximize business value.

ONESOURCE Operational Transfer Pricing• Design new features into our software to help facilitate application integration• Lead requirements sessions with software developers to review functionality, business process and scope• Work with software developers to define & explain how features should look and function• Document features that will be developed in the software• Act as the liaison between the Sales and Implementation Teams and its business partners across the company• Assist Quality Assurance team in design and development of Test Cases• Project Management duties include, running status meetings, status documents, presentations and demoing new features• Technology team's interface & liaison with other business units• Communicate clearly both verbally and in documentation• Help Infrastructure with network connectivity and server requirements

• Led small to medium size enhancement projects for Prudential Annuities Product and Policy Administration System (VPAS), analyzed current business processes, defined information systems solutions to address complex business requirements and prepared quality assurance artifacts • Created and maintained detailed business and technical requirements using HP’s Application Life Management system, created HTML prototype and technical design documents• Managed the overall project status and timeline and maintained issue tracking/resolution between various stakeholders• Conducted status meetings and produced weekly status reports to update all stakeholders on the progress of various projects• Acted as an expert technical resource to client, development and Quality Assurance teams in all phases of the development and implementation life cycle• Reverse engineered the Annuities Payout System (LifeCAD) by analyzing existing system and programming logic to determine the best business solution to tackle issues, perform root cause analysis and proposed changes that meet both business needs and system limitations• Maintained various Annuity Products and FA Commission rate rules using complex Progress 4GL queries and table loads, performed quality assurance by unit and integration testing using TLA utilities and managed the promotion of changes into production• Developed and mentored new associates by providing training and Knowledge Transferring (KT) documentation• Actively participated in the Associate Advisory Council (AAC) to bring about process improvements and organize team activities• Volunteered as a member of the Communications Steering Committee (CSC) assisting with the communication throughout the Annuities Technology organization• Created logical data models, table loads for relational database system, flow charts and data flow diagrams• Responsible for maintaining data dictionary for core annuities application database

US Coast Guard Reserves Foreign Ship Inspector•Coordinate training, prepare annual reviews and manage administrative issues for team of Enlisted Reservists.•Responsible for executing Port State Control boardings to ensure compliance with U.S. laws, U.S. Coast Guard policy and classification society rules.

• Formulated and defined information systems scope and objectives through research, analysis, testing and fact-finding combined with a basic understanding of supply chain systems and defense industry requirements• Debugged application databases for data flow issues• Planned, conducted and directed the analysis of complex business issues to be solved with information systems, accurately anticipating organizational impacts• Managed technology projects for logistical software systems, ensuring that no deadlines or commitments are overlooked• Solved complex problems, providing technical leadership in identifying, evaluating and developing systems and procedures which are cost effective and meet user requirements• Worked with a variety of computer languages, systems, and hardware configurations, interpreting existing code and process logic as a basis for systems analysis• Functioned as team leader for medium-sized projects with short to intermediate duration • Acted as liaison between the technology group and clients to ensure requirements were met• Documented and maintained customer requirements and technical specs• Maintained technical communication between servers in support of EDI and PIC transactions• Assisted with end user training, configuration of technology resources and the gathering of requirements, training and other documentation