Brian Wilder Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

• End-to-End Technology Management: Directed and supported end-to-end technology initiatives, performing project management responsibilities for information technology implementation and upgrades. Managed multiple simultaneous projects directing multiple IT teams across the organization.• Collaborative Stakeholder Engagement: Built positive and collaborative relationships with stakeholders, utilizing effective communication and matrix management responsibility to ensure successful project delivery. Facilitated dependency management, risk management, and impediment removal to enhance project outcomes.• Business Requirements Development: Partnered with Program and Project Managers, as well as Subject Matter Experts (SMEs), to create comprehensive business requirements for technology solutions. Utilized analytical skills and the right questions to uncover root causes, identify opportunities, and make strategic recommendations.• Jira Utilization and Timely Communication: Employed Jira for efficient project documentation and progress tracking, maintaining it as the statement of record for projects. Managed projects to timelines, communicated project status effectively, and coordinated routines such as kick-offs, status reviews, stakeholder meetings, and change controls. Supported resource planning and ensured deliverables complied with Enterprise Change Management standards.

Atlanta, Georgia, United States

• Guided companywide electronic banking transformation: Actively engaged with cross-functional teams responsible for a multi-year electronic banking transformation initiative, ensuring seamless execution without slowdowns or pain points.• Project Management Expertise: Managed project documentation and progress tracking using JIRA, maintaining it as the statement of record for projects and reporting statuses.• Compliance and Evidence Champion: Collaborated with multiple internal teams to generate project evidence and documentation, ensuring compliance with industry standards. Facilitated safe and successful project releases across concurrent projects involving fifteen distinct project teams.• Effective Communication and Risk Management: Effectively communicated the overall product status and project issues to agile scrum teams and stakeholders. Aligned project goals as needed, managed risks, and steadfastly maintained focus on business objectives.• Strategic Partnership: Partnered with subject matter experts to prioritize production timelines, enhance the efficiency of development teams, and drive product development, delivery, and overall success.

Greater Atlanta Area

• Fostered cross-functional collaboration: Partnered with various internal stakeholders across the company ecosystem, including Data and Analytics, Marketing, Technology, Sales, Product, and Support, to ensure seamless operational readiness for stakeholders and end customers. • Ensured data integrity: Managed, meticulously tracked, and reported on issues within the Business Assurance workstream to facilitate the company-wide migration of data from on-premises servers to Google Cloud.• Applied analytical expertise: Leveraged strong analytical skills to identify critical capabilities, allocate project resources effectively, and address critical path issues. Provided regular reports to project sponsors and the project team. Successfully maintained project activities and met timelines while proactively engaging in remediation discussions for identified risks.• Established project manager migration folder: Created and maintained a dedicated folder on the shared drive for the PMO team, containing critical project status updates, key project notes, and best practices, ensuring easy access and effective knowledge sharing.

Greater Atlanta Area

• Direct collaboration with Sales and Customers: Worked in close partnership with Sales and clients to lead small, mid-tier, and large projects to successful completion, ensuring customer satisfaction.• Effective Project Management: Managed scope, schedule, and cost priorities among various stakeholder groups, ensuring alignment and efficient resource allocation. • Risk Mitigation and Decision-Making: Drove decision-making processes to identify and mitigate project risks while maintaining project schedules from project kickoff to project completion and formal acceptance.• Proactive Problem Solving: Identified and evaluated project obstacles offering insightful recommendations and implementing solutions to keep projects on track. • Project Planning Expertise: Demonstrated proficiency in creating comprehensive project plans, ensuring meticulous detail, clear objectives, and effective resource allocation for successful project execution.• Resource Coordination and Third-Party Management: Orchestrated the seamless coordination of internal and external resources, including third-party vendors, for efficient project deliverables, hardware installation, networking, and setup, ensuring successful integration.• Comprehensive Reporting: Delivered concise and timely project reports on implementation progress, issues, risks, and containment plans, enabling transparent communication and well-informed decision-making.

Greater Atlanta Area

• Facilitated Organizational and Logistic Support: Provided essential organizational and logistic support to both the Project Management and Product Training teams, ensuring smooth operations.• Milestone Tracking and Progress Updates: Efficiently tracked project milestones and updated progress using SAP for over forty ongoing projects, enabling effective project management.• Resource Management: Managed equipment orders and maintained a well-organized inventory of resources, ensuring easy reference and quality control.

Greater Atlanta Area

• Regulation AB Compliance Management: Successfully trained and managed the Regulation AB review team, achieving a 100% audit of all inbound documents for potential Regulation AB violations.• Streamlined Operations and Customer Communication: Recommended and implemented updates to company documents which reduced call volume, decreased claim time, and minimized outbound customer correspondence.• Data Analysis and Stakeholder Solutions: Collected and analyzed trends within the Regulation AB review process, presenting effective solutions to stakeholders for improved compliance.• Procedural Guide Development: Authored a comprehensive procedural guide for government regulatory compliance, focusing on Regulation AB. This guide has become the primary instructional tool for the Quality Control team.• Process Enhancement and Error Reduction: Identified problematic processes and, in one case, achieved a remarkable 92% reduction in errors for a client.• Scoring System Enhancement: Re-evaluated and redesigned the scoring system used for auditing the company's largest client, enhancing the overall audit process and effectiveness.

Greater Atlanta Area

• Regulation AB Compliance Management: Successfully trained and managed the Regulation AB review team, achieving a 100% audit of all inbound documents for potential Regulation AB violations.• Streamlined Operations and Customer Communication: Recommended and implemented updates to company documents which reduced call volume, decreased claim time, and minimized outbound customer correspondence.• Data Analysis and Stakeholder Solutions: Collected and analyzed trends within the Regulation AB review process, presenting effective solutions to stakeholders for improved compliance.• Procedural Guide Development: Authored a comprehensive procedural guide for government regulatory compliance, focusing on Regulation AB. This guide has become the primary instructional tool for the Quality Control team.• Process Enhancement and Error Reduction: Identified problematic processes and, in one case, achieved a remarkable 92% reduction in errors for a client.• Scoring System Enhancement: Re-evaluated and redesigned the scoring system used for auditing the company's largest client, enhancing the overall audit process and effectiveness.

Greater Atlanta Area

• Management and Leadership: Developed and administered quality assurance testing and provided guidance and support to associates, highlighting progress and areas of opportunity.• Communication Evaluation: Assessed communications involving NetBank’s Bank Mail and phone channels to ensure a positive, consistent customer experience.• Process Improvement: Created a template for employee use of the Bank Mail channel, resulting in decreased cost and handle time, increased customer satisfaction, and standardized customer experience.

Greater Atlanta Area

• Fraud Prevention and Security: Monitored and tracked debit card transactions to prevent fraud. • Training and Quality Assurance: Partnered with Quality Assurance to train associates on best practices and improving monthly assessments.• Process Improvement: Developed a process for debit card delivery that increased accountability and accuracy and reduced cost.